This study examines the effect of Information Quality, Systems Quality and Service Quality on the user intention to reuse Employee Management Information System (SIMPEG) in University in the city of Surabaya, based on the theoretical foundation of DeLone and McLane Information Systems Success (ISS) Model. The distribution of questionnaire was conducted to 120 employees of different universities by means of stratified random sampling. The results showed that: (1) there is a significant positive effect of the System Quality on the Quality of Information, (2) there is a significant positive effect of the Information Quality on the Intention to Reuse, information related to the fulfillment of the user's needs; (3) there is a significant positive effect of the Quality of the Intention on system re-use, the system related to the fulfillment of the needs of users; (4) there is no effect of the Quality of Service to the Intention to Reuse. In the end, the results of this study provide an analysis and advice to The University officials that can be used as a consideration for Information Technology/Information System investment and development in accordance with the Success of Information System and Intention to Reuse model. Keywords: information system success model, intentions to reuse, information technology/information system.

The e-learning success factor has been widely researched. One of which is Self-Efficacy, that has a vital role in online learning. Previous research has focused only on Computer Self-Efficacy. While the effect of a more specific factor, Online Learning Self-Efficacy, is unknown. This research has a contribution in revealing the influence of Online Learning Self-Efficacy factor to the success of e-learning by using D & M model. This study uses a quantitative approach to a sample of 101 university students. The result of data processing using Warp PLS shows that the factor of Online Learning has a positive and significant influence on the use of e-learning. Although this research has some limitations, which will be discussed in this paper, this research can still become a starting point for further research in the online learning field.

This paper describes the design and manufacture of virtual campuses with auto-stitching techniques. The automatic stitching technique using Insta360 allows getting a panoramic view of the 3600 campus area. The creation of a virtual campus is built by each campus to support campus promotion more fully and more closely. The prototype of the Virtual Campus Exploration (Jejakatua) application was implemented at the Faculty of Computer Science UPN “Veterans” Jatim the Jejakatua application page and evaluated by users using a set of questionnaires distributed using Google Forms. The results of testing by the black box test the built system is in accordance with the design and can be operated properly. Studying the questionnaire to 30 respondents from UPN “Veteran” Jatim academicians gave a pretty good average response. So Jejakatua is fully built using the auto-stitching method using Insta360 and is quite feasible to be implemented on Campus.

Beberapa ulasan mengenai adanya indikasi bahwa user experience pada aplikasi KAI Access tidak berjalan dengan baik dapat mengakibatkan kepuasan pengguna menurun. Hal tersebut merupakan permasalahan yang harus diperhatikan oleh PT. KAI untuk menjaga keberlangsungan aplikasi KAI Access. Penelitian ini bertujuan untuk menganalisis berapa capaian indeks untuk kepuasaan pengguna dan menganalisis hal-hal yang menjadi prioritas untuk ditingkatkan berdasarkan pengalaman pengguna. Metode yang digunakan adalah Importance Performance Analysis. Alat ukur yang digunakan adalah HEART Metrics yaitu Happiness, Engagement, Adoption and retention, dan Task Success. Jumlah responden pada penelitian ini sebanyak 102 responden yang merupakan warga Surabaya yang telah menggunakan aplikasi KAI Access minimal 2 kali penggunaan dan digunakan untuk mencari jadwal kereta api atau pemesanan tiket kereta api. Berdasarkan hasil analisis importance dan performance, terdapat dua item yang harus ditingkatkan prioritasnya, yaitu penggunaan jangka waktu yang lama dan pengalaman penggunaan aplikasi KAI Access bagi pengguna baru untuk melakukan pemesanan tiket kereta api.

Emotional factors in the use of technology have the potential to be studied, since the important role of user engagement in the information technology development cycle, emotional plays a role in influencing the relationship between consumers and service providers. Previous research has examined various emotional factors of a person in operating digital services through online sites, but it is necessary to find an empirical correlation between emotional variables and one's intention to reuse (IR) online services. This study aims to determine whether users' emotions affect their decision to reuse Government to Citizen (G2C) online tourism services in Indonesia through the HEART Metrics approach. Furthermore, this quantitative study distributed questionnaires using simple random sampling to respondents who had used online tourism. Then analyse 260 research data using the SEM-PLS method by running Warp-PLS 5.0. The findings of this study are among the 5 HEART Metrics factors, 3 of which affect IR, namely Engagement, Retention, and Task Success, while Happiness and Adoption empirically have no significant effect on IR. Our results show that to gain consumer engagement with online services, service providers must consider the emotional elements of the users so that service reuse goals can be achieved. Furthermore, this research can be considered as an alternative recommendation for online tourism service providers, as well as the findings of a new model proposed to contribute to similar research in the future.