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<p><em>The purpose of this study was to determine how much influence work motivation on employee work discipline at Permai Hotel Pekanbaru. In this study the authors used data analysis with Quantitative methods, namely data that can be calculated in the form of numbers obtained through questionnaires on respondents or the employee itself, and consists of Primary data and Secondary data. The results of the study based on regression analysis found that there was an effect of work motivation on employee work discipline positive correlation coefficient means having a unidirectional relationship. The better the motivation possessed by an employee, the higher the work discipline of the employee. Conversely, if the employee's work motivation is low then the work discipline will also be low, therefore the company leader, especially the hotel game will still provide motivation to employees to be able to improve work discipline.</em></p><p><em><br /></em></p><p><em>Tujuan dari penelitian ini adalah untuk mengetahui seberapa besar pengaruh motivasi kerja terhadap disiplin kerja karyawan pada Hotel Permai Pekanbaru.Di dalam Penelitian ini penulis menggunakan analisa data dengan metode Kuantitatif, yaitu data yang dapat dihitung berupa angka-angka diperoleh melalui penyebaran angket penelitian terhadap responden atau karyawan itu sendiri, dan terdiri dari data Primer dan data Sekunder. Hasil penelitian berdasarkan analisis regresi ditemukan ada pengaruh motivasi kerja terhadap disiplin kerja karyawan koefisien korelasi positif artinya memiliki hubungan yang searah. Semakin baik motivasi yang dimiliki oleh seorang karyawan maka akan semakin tinggi disiplin kerja karyawan, Sebaliknya apabila motivasi kerja karyawan rendah maka disinlin kerja juga akan rendah, oleh karena itu pimpinan perusahaan khususnya hotel permai tetap memberikan motivasi kepada karyawan untuk dapat meningkatkan disiplin kerja.</em></p>

Public service innovation policies are still new in the implementation of public services at this time. Puskesmas Jaya Mukti is one of the government institutions that innovates through the Optima cycle. The research method used is a qualitative approach, analysis of interactive models and interactive analysis in various qualitative analyzes as a continuous, repetitive and continuous effort. The results of the study showed that the policy implementation of the Proven Health Center using the Optima Cycle had gone well, automatically not making the patient's satisfaction in the Puskesmas increased. The inhibiting factors of the application of cyclical optima are the length of the report download from sikda optima, and in the application of the cyclical optima application there is still no recapitulation of the patient's history below 2016. And the latter requires a supportive policy such as the policy generator used to turn off the lights.

The purpose of the study was to measure public satisfaction survey with services at the Sudistrict Office Tambang, Kampar District with reference to the Regulation of the Minister of Administrative Reform and Bureaucratic Reform of the Republic of Indonesia Number 16 Year 2014 on Guidelines for the Implementation of Public Satisfaction Survey of Public Service. This research method is using descriptive research with quantitative approach. The sampling technique used in this study was incidental sampling, with a total sample of 100 people who become customers in the Tambang subdistrict officest. Data collection techniques in this research is using questionnaires, observation, interviews and documentation. Data analysis technique in this research is quantitative descriptive. The results showed that the votes on each of the indicators broadly expressed satisfied with the services at the subdistrict office Tambang with the assessment in the amount of 78.8% for the indicator requirements, while indicators of service procedures at 76.9%, an indicator of service time amounted to 56.3%, the cost and rate of 74.6% indicator of product specifications types of services amounted to 76%, the indicator amounted to 78.8% executive competence, executive behavioral indicators of 62.1%, the indicator amounted to 81.1% of service notice, as well as indicators of the handling of complaints, suggestions and feedback at 81.9%. Overall community satisfaction with services Tambang Subdistrict office at 74.02 in the category of "satisfied"

PENDAHULUAN Latar BelakangKesehatan adalah merupakan salah satu dari hak asasi manusia, seperti termasuk dalam UUD 1945.Dalam UUD 1945 juga dinyatakan bahwa setiap orang berhak hidup sejahtera lahir dan batin, bertempat tinggal dan mendapatkan lingkungan hidup yang baik dan sehat serta berhak memperoleh pelayanan kesehatan.Kesehatan sebagai hak asasi manusia, mengandung suatu kewajiban untuk menyehatkan yang sakit dan berupaya mempertahankan yang sehat untuk tetap sehat. Kesehatan adalah keadaan sejahtera dari badan, jiwa dan sosial yang memungkinan setiap orang hidup produktif secara sosial dan ekonomis. Hal ini melandasi pemikiran bahwa sehat adalah investasi.