Public service innovation policies are still new in the implementation of public services at this time. Puskesmas Jaya Mukti is one of the government institutions that innovates through the Optima cycle. The research method used is a qualitative approach, analysis of interactive models and interactive analysis in various qualitative analyzes as a continuous, repetitive and continuous effort. The results of the study showed that the policy implementation of the Proven Health Center using the Optima Cycle had gone well, automatically not making the patient's satisfaction in the Puskesmas increased. The inhibiting factors of the application of cyclical optima are the length of the report download from sikda optima, and in the application of the cyclical optima application there is still no recapitulation of the patient's history below 2016. And the latter requires a supportive policy such as the policy generator used to turn off the lights.

This research was conducted at the office of the Badan Kepegawaian Daerah of Pekanbaru. Based on their initial observations of problems in implementing Employment Service Application System (SAPK Online) at the Badan Kepegawaian Daerah of Pekanbaru.in terms of human resources mampun Technology. This study focuses on the Implementation of E-Government through Employment Service Application System (SAPK Online): (1). To Knowing how the implementation of E-Government by using the Employment Service Application System (SAPK Online) at the Badan Kepegawaian Daerah of Pekanbaru.. (2). For Knowing the factors inhibiting the implementation of E-Government by using the Employment Service Application System (SAPK Online) at the Badan Kepegawaian Daerah of Pekanbaru.. This study is a qualitative study with the primary objective to describe and depict in detail and depth about how the implementation of E-Government in personnel administration through the Employment Service Application System (SAPK Online). Then the data analysis techniques used in this research was qualitative descriptive analysis, which is a technique that tries to describe things that are special to the data obtained through observation, interviews and documentation so that a qualitative data, to be analyzed further to become a conclusions according to the indicators that have been determined by the authors.

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This article was written based on the activities of assisting the preparation of the road map for bureaucratic reform in the province of Riau. Assistance based on the problems observed in the 2015-2019 bureaucratic reform activities and FGD with the partners of the Regional Secretariat Organization Bureau of Riau province who were the target of community service. Assistance in the preparation of the Riau provincial government bureaucratic reform road map 2020-2024 was carried out with the aim of increasing and accelerating the implementation of bureaucratic reform in Riau province. It is important to prepare a bureaucratic reform document as a guide for all stakeholders in implementing the bureaucratic reform agenda. With the preparation of a bureaucratic reform road map, each Regional Apparatus Organization (OPD) knows and understands the implementation of bureaucratic reform.

Penelitian ini adalah lanjutan dari penelitian sebelumnya tentang Model Pengembangan wilayah kecamatan Binawidya Kota Pekanbaru. Penelitian lanjutannya adalah Perwujudan Good governance pada pasca Pemekaran Kecamatan Binawidya sebagai kecamatan yang baru dimekarkan tahun 2020, Pemekaran kecamatan sangat penting untuk meningkatkan pelayanan public. Prinsip dasar yang diterapkan dalam menuju kepemerintahan baik yaitu partisipasi, aturan hukum, transparansi, daya tanggap, berorientasi consensus, berkeadilan, efektivitas dan efisiensi, akuntabilitas dan visi strategis. Pendekatan penelitian yang digunakan dengan pendekatan deskriptif kualitatif melalui observasi, dokumentasi dan wawancara yang mendalam dengan informent (Pemerintah, swasta dan masyarakat) sebagai tiga domain yang memberikan dukungan pelaksanaan good governance. Hasil penelitian yang dicapai yaitu perwujudan fungsi Governance pada state (negara atau Pemerintah),Private sektor (dunia usaha) dan society (masyarakat) serta permasalahan yang menjadi hambatan dalam penyelenggaraan pemerintahan, pembangunan dan perberdayaan masyarakat