Efforts to support the provision of fast public services, for that we need a government system that supports the creation of quality public service delivery. This research was conducted to determine the factors that determine and influence community satisfaction in Palembang City samsat. The factors studied were the influence of service quality, service procedures, work environment, and policy implementation on community satisfaction partially and simultaneously. This research was collected by sampling techniques using purposive sampling which is part of nonprobability sampling with the help of research instruments in the form of 124 sheets / respondents which were distributed directly to the SAMSAT Office of Palembang City aimed directly at the people in the office. in this study analyzed using multiple linear regression models with the help of SPSS version 22.0 software. The results are estimated to have the effect of independent variables on dependents both partially and simultaneously. The dominant coefficient of influence on satisfaction is Policy Implementation of 0.288 and the lowest is the service procedure of 0.181. The independent variable can explain 48% (R2, RSquare) and the remaining 52% is influenced by other factors not included in this study.

This research was conducted to find out the Perception of outpatient satisfaction to service officersin registration sectionat Puskesmas Sematang Borang Palembang.Data collecting was conducting by using questionnaire instruments in form of questions. The result of this research showed that: satisfaction of outpatient to service of lowest registration officer that  is a statementof charge equal to 66,67%. The perception is most dominant from the outpatient satisfaction  to service officers in registration section that is a statement of service officers in registration section with a courtesy of 81,67%. Keywords: Perseption, Outpatient Satisfaction, Service.

This study aims to determine: (1) The effect of internet package prices on the decision to purchase a prepaid sympathy card. (2) To determine the effect of internet package product quality on the decision to purchase a prepaid sympathy card. The sample used in this study were students and students of the Management Study Program, Sjakhyakirti University, Palembang. As for the number of respondents as many as 154 respondents, the data was obtained through a questionnaire while the method used in this method sampling was the incidental sampling. The analytical method used is a quantitative method. The analysis technique used in analysis Partial Least Square (PLS)with the help of the SmartPLS version 3. The results of testing the hypothesis show that the variables: (1) the price variable has a significant effect on the purchasing decision variable, as indicated by the t-count value is 2.703, then 2.703 >1 .97 This indicatesthat the t count is greater than the t table, then with a p valueof 0.007, it is found that 0.007 <0.05. (2) The product quality variable has a significant effect on the purchasing decision variable, as indicated by the t-count value is 5.644, then 5.644>1.97. This indicates that the t-count is greater than t-table, with a p valueof 0.000, then 0.000 <0.05

This study entitled " the effect of motivation and job satisfaction toward job performance of Badan Pusat Statistik employees Ogan Ilir regency”. Population is used in this study  is 31 persons employees of Badan Pusat Statistik Ogan Ilir  regency and all of population is as sample, too by consideration that all the employees have more than two years working period and they have status as civil servants. Sampling technique used saturated sampling. Partially research result showed that motivation has no significantly effect towards employees job performance but in contrast job satisfaction has a partially significanteffect Towards empolyees job performance of Badan Pusat Statistik Ogan Ilir regency with f obtained value is 10.295 andR square value is 0.433 (43.3%) with multiple regression equation:Y=6.619 + 0,256X1 + 0,3X2 + e. While dominant variable which is influence Badan Pusat Statistik employees' job performance in Ogan Ilir regency is job satisfaction variable by significant valUe (p=0.05 and b=0.3). If the employees' job satisfaction  is high so organization performance will be good and vice versa.