Though new technologies have been applied in all industries, electric mobility technology using eco-friendly energy is drawing a great deal of attention. This research focuses on a personal electric mobility system for urban tourism. Some tourism sites such as Gyeongju, Korea, have broad spaces for tourists to walk around, but the public transportation system has been insufficiently developed due to economic reasons. Therefore, personal mobility technology such as electric scooters can be regarded as efficient alternatives. For the operation of electric scooters, a charging infrastructure is necessary. Generally, scooters can be charged via wires, but this research suggests an advanced electric personal mobility system based on wireless electric charging technology that can accommodate user convenience. A mathematical model-based optimization was adopted to derive an efficient design for a wireless charging infrastructure while minimizing total investment costs. By considering the type of tourists and their tour features, optimal locations and lengths of the static and dynamic wireless charging infrastructure are derived. By referring to this research, urban tourism can handle transportation issues from a sustainable point of view. Moreover, urban tourism will have a better chance of attracting tourists by conserving heritage sites and by facilitating outdoor activities with electric personal mobility.

Travel agency's ticket commission have become a rising issue with COVID-19. The present study examined the relationship between consumers' perceived fairness and purchase intention following the travel agency's ticket commission policy. We explored if the consumer's ticket commission understanding has moderation effect and moderated mediation effect. The results show that perceived fairness and purchase intention are affected by the refund and notice policy. In addition, it was found that indirect effect on purchase intention through perceived fairness according to the notice policy was affected by the consumer’s ticket commission understanding. The implications derived from this study are as follows. First, travel agency can generate additional revenue by setting higher ticket commission as long as they do not affect the total ticket price. Second, travel agency can improve purchase intension by implementing a reasonable ticket commission policy that refunds the ticket commission when there are no defects attributed to the consumer, or by clearly informing the consumer of the additional services offered compared to direct ticket purchases through airline. Third, in order to ensure that consumers are not unnecessarily damaged, relevant organizations must take legal and institutional measures to clarify the notice of ticket commission from travel agency.