The fallout of the 2008 global financial crisis and frequent disregard for labor, environmental, and social standards have instilled new vigor into the study of ethics and virtues. In the contemporary knowledge society, the issue of which virtues the modern day workforce needs to possess is of crucial significance. This study specifies the virtues laid out in the management theory of Peter Drucker , focusing upon the conceptual category of the knowledge worker as the primary unit of the contemporary information and innovation-based knowledge society. The idea and role of intellectual virtues are not yet fully developed in the literature, especially as those identified in this article are the source of critical and creative thinking. This intervention, therefore, identifies prudence, effectiveness, excellence, integrity, and truthfulness as the knowledge worker's intellectual virtues, whereas practical wisdom, responsibility, cooperation, and courage are seen to constitute the knowledge worker's moral character.

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PurposeThe city of Fortaleza, capital of the state of Ceará in the north-east of Brazil, presents a paradox as a present-day tourist destination, while also marked by features and processes characteristic of cities in the Global South, such as high levels of social inequality with fragmented urban margins and vulnerabilities. This research problematizes the idea of “historical ruins” proposed by Walter Benjamin as a viable way to understand how the organization process of today's city margins can be “denaturalized” by the past. The objective of this research is to assess how the urban margins of the city were organized as a history of resistance.Design/methodology/approachIn theoretical terms, this research links critical urban studies with critical approaches to organizational history (COH) based on Walter Benjamin's philosophical concepts of “ruins” and “progress”. The historical and archival methodology, consisting of 193 documents, suggests the existence of a philosophical–historical nexus that helps explain the spatial fragmentation of the city, and especially the urban margins in the western region of Fortaleza.FindingsThe Benjaminian notion of “historical ruins” has been exemplified by the Brazilian government practices confining migrants fleeing drought in internment camps on the margins of the city of Fortaleza in three waves beginning in 1877, 1915 and 1932 respectively. The effects of such confinement policies put into practice in the name of “progress” influenced the organization of large urban spaces on the city's margins, whereas on the other hand, the analyses advanced in this research reflect on alternatives to re-frame the history of the organization of the margins of Fortaleza through a set of practices of resistance.Originality/valueBased on the concept of “denaturalization”, and through re-activation of the memory of a circumstantial past, the gaze of the “ruins”, as represented by the belief in “progress” addressed in official reports of government confinement policies, spaces of resistance have emerged where new possibilities for the future of the city can be imagined.

Purpose European countries face the crucial challenge of integrating newly arrived refugees into society. The purpose of this paper is to explore the feasibility of using e-government services developed by local authorities, as well as NGOs, to support integration processes by analyzing migrants’ perceptions of the utility, usability and efficacy of social computing applications and their impact on integration. Design/methodology/approach A random sample of 67 newly arrived refugees in Kronoberg County, Sweden, responded to a questionnaire in English, Swedish and Arabic comprising 26 questions covering six central domains (employment, housing, education, health, citizenship and m-government/information and communication technology for refugees). Findings The successful design and implementation of digital solutions to address social issues or organizational needs are best achieved through collaboration among public, private and academic institutions. The potential use of social computing applications and online services as a resource to support refugee integration processes is determined by people’s preferences and skills when using digital devices. Moreover, newcomers have negative perceptions of online services and sharing personal information because of a lack of confidence and mistrust of social computing applications. Research limitations/implications Findings cannot necessarily be extrapolated to Sweden as a whole, or to other European countries, owing to the Swedish government’s determination to devolve decision-making over certain refugee-related issues to the county and municipal levels, and to various European digital ecosystems. Originality/value This paper contributes to the analysis of the utility and efficacy of e-government services to integrate newly arrived refugees. This paper points to future improvements in social computing applications and shows the potential of public and third-sector institutions to facilitate the integration of new refugee communities and improve their quality of life.

Purpose: The paper provides an extensive, comprehensive and up-to-date qualitative scoping literature review of financial inclusion and other related concepts, and focuses in particular on the Colombian context, and the accessibility as well as barriers to banking services. It structures the themes and dimensions of scholarly debates on financial inclusion in the literature highlighting avenues for future research to fill various gaps. Design/methodology:This scoping literature review rigorously identifies the most relevant research and variables pertaining to financial inclusion and social innovation.Findings: Based on a scoping literature review, a comprehensive framework of key concepts of financial inclusion, scholarly contributions, countries and variables is presented. Research limitations/implications:Owing to the methodological approach of this paper and its rather theoretical nature, this research seeks to enrich scientific debates pertaining to the empirical data displayed, especially on the case of Colombia. Practical implications:The most central variables that are linked to the theme of financial inclusion are explored, and hence this paper forms a basis for future qualitative and quantitative studies. Social implications:This research article contributes to public policy making on financial inclusion aimed at reducing levels of socio-economic inequality.-582-Intangible Capital -https://doi.org/10.3926/ic.946 Originality/value: In business and management research a degree of conceptual confusion prevails on the theme of financial inclusion. This paper attempts to clarify different types of variables and one country specific case to provide more solid analytical tools for scholars and analysts.