Knowledge Management (KM) helps organizations adapt, survive, and compete in a discontinuous and ever-changing business environment. Essentially, this involves a set of organizational processes which harness the data and information processing capacity of information technologies, and the creative and innovative capacity of human beings. Communities of practice (CoP) are the social tools to connect, engage, and share knowledge in organizations. The research reported here aims to examine the critical factors for successful implementation of CoPs. Based on a survey of 223 respondents who have participated in successful organizational initiatives related to KM and CoPs, this study uses a regression model to analyze the findings. The results identify four essential factors which lead to an effective CoP implementation—providing proper community support, people factors, alignment of the KM initiative with the business strategy, and key KM processes. The results strongly support the appropriateness of the research model in identifying the success factors. Finally, this study discusses the implications of these findings and offers directions for future research.

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Enterprise Resource Planning is one of the fastest growing Information Communication Technology (ICT) driven philosophies, which helps the manager to take better decisions. The business environment is continuously changing at a faster pace, which makes the companies to revitalize, reinvent and resize by using open innovative efforts. Enterprises are continuously struggling to improve themselves in the areas of quality, time to market, customer satisfaction and profitability. Today’s plan can make the organization as tomorrow’s winner who will embrace open innovative technology like Enterprise Resource Planning. The ERP software fulfills these needs. This paper discusses about the new open innovative technology-Enterprise Resource Planning. For this purpose case study is done by selecting some organizations, which have implemented these ERP packages. The main research objective is to identify the factors which contribute towards effectiveness of ERP and its application to enhance the managerial effectiveness based on factors like reducing cycle time, faster information processing, improving financial management, etc.

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