Abstract. Digitization and connectivity are hot topics for nearly every company today; numerous new technologies offer diverse options. In this project, a specific technology − smart glasses − was implemented in a manufacturing company. The implementation process was innovative, as the employees’ perspective was taken into account from the beginning, rather than solely designing the technological aspects and involving the users after decisions were taken. Employees involved with the new technology were surveyed to take into account the employees’ expectations and fears regarding work design characteristics. This allowed us to customize features of the smart glasses, adapt the work organization, and inform employees about unclear points concerning the implementation process. Moreover, the competencies required for future work were analyzed using a comprehensive work analysis method. We report the results of two quantitative studies and summarize the lessons learned from this project, which can serve as a guideline for other companies.

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Inhalt 1. Beteiligung und Mitbestimmung in Zeiten digitaler Arbeit: Mitbestimmung 4.0 2. Soziotechnische Systeme: Gleichwertige und gleichzeitige Gestaltung von Technologie und Arbeit 3. Eine Frage von Konzept und gelebter Praxis: Beteiligung und Mitbestimmung entscheiden sich an konkreten Projekten 4. Resümee: Mitbestimmung 4.0 -Erfolgskonzept für Unternehmen und Beschäftigte

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