The aim of the study is to determine the emotional labor levels of nurses and the factors related them. Method: The data of the research, which is a descriptive study, were collected between January and February 2020. 310 nurses participated in the study. To collect research data, socio-demographic characteristics questionnaire, Emotional Labor Scale (Nurses) was used in nurses. Results: 90.3% of the participants are in the position of clinic nurses. 60% work both day and night. The overall average of the emotional labor behavior scale was 3.88 ± 0.56; It was found that the average of in-depth, superficial and emotional labor behavior dimensions were 3.87 ± 0.61, 3.86 ± 0.59 and 3.96 ± 0.66 respectively. Conclusion:As a result of the study, it was determined that nurses display the highest level of sincere behavior and the least level of superficial behavior. In addition, it has been determined that the unit studied, age, education level and working style have an effect on emotional labor behavior.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
customersupport@researchsolutions.com
10624 S. Eastern Ave., Ste. A-614
Henderson, NV 89052, USA
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Copyright © 2025 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.