A Content Analysis of CSR Research in Hotel Industry, 2006–2017

Moyeen, Abdul; Kamal, Shahanawaz; Yousuf, Mohammad

doi:10.1007/978-981-13-1047-8_10

Cited by 17 publications

(20 citation statements)

References 51 publications

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“…While, the internal barriers have a significant negative effect on ISO adoption as agreed previously with (dos Santos et al, 2017). Then the external barriers have a significant negative effect on ISO adoption agreed with (Moyeen et al, 2019). While, the resources have a significant effect on ISO adoption approved with (Lindgreen et al, 2018).The results of this study can act as a reference guide to managers and senior executives developing strategies to overcome ISO 26000 implementation challenges.…”

Section: Resultssupporting

confidence: 54%

“…The interpretation of positive and negative effects reflects how hotel general managers, hotel financial managers, and food and beverage managers perceive the drivers and boundaries of the adoption of ISO26000 and information provided on the Egyptian hotels ( Figure 1). The mediator factor ISO adoption showed a significant positive effect on hotel performance approved with (Lindgreen et al, 2018), ISO adoption has a significant positive effect on market share agreed with (Serra-Cantallops et al, 2018), ISO adoption has a significant positive effect on competitive advantages accepted with (Moyeen et al, 2019), and ISO adoption has a significant positive effect on reputation shown with (Lindgreen et al, 2018).…”

Section: 731 Agreementioning

confidence: 97%

“…agreed with Wadongo et al, (2010) that the highly competitive environment of the hotel industry drives the search for new ways and elements of efficient performance. One of the core trends in this sphere is the implementation of ISO 26000 (Social Responsibility)that can serve as a good strategy and fundamental pillar for the development and sustainability of hotels (Moyeen et al, 2019). According to Aguinis and Glavas, (2011)indicated that there is no agreed-upon universal definition of social responsibility, many see it as being a way whereby the business sector integrates into the economic, social, and environmental obligations in its activities (dos Santos et al, 2017).WhereasFontaine, (2013) and David et al, (2005) define social responsibility as "the responsibility of the enterprises for their impact on society".…”

Section: Introductionmentioning

confidence: 99%

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Modelling the Impact of ISO 26000 Implementation on Egyptian Hotel Sector Performance

Ali¹,

Qoura²

2018

International Journal of Heritage, Tourism and Hospitality

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The purpose of this study is to explore the impact of ISO 26000 implementation on Egyptian hotel sector performance among hotel general managers, financial managers and food and beverage managers based on adoption seven core principles of ISO 26000 which are organizational governance, human rights, labor practices, the environment, fair operating practices, consumer issues, community involvement, and development. The study is based on a quantitative approach to achieve its aim. The procedure for collecting data for this study used a questionnaire to collect exploratory data. The semi-structured questionnaire online link was sent randomly to hotels' managers and financial managers via email and across social media (Facebook) to collect their perspective. The results of this study can act as a reference guide to hotel managers, financial managers and food and beverage managers to develop strategies to overcome ISO 26000 implementation challenges. First, the study revealed that hotel's progress on ISO26000adoption contributed to maximize its economic performance, increasing market share and enhancing reputation. Second, the economic, social and environmental drivers have a significant positive effect on ISO adoption. Third, the result also indicated that the internal, the external and resources barriers have a negative effect on ISO adoption.

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Section: Resultssupporting

confidence: 54%

Section: 731 Agreementioning

confidence: 97%

Section: Introductionmentioning

confidence: 99%

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Modelling the Impact of ISO 26000 Implementation on Egyptian Hotel Sector Performance

Ali¹,

Qoura²

2018

International Journal of Heritage, Tourism and Hospitality

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“…In Moyeen, Kamal and Yousuf's [20] research, they find more and more academic publications in CSR adopted content anlayisis which is considered as a valuable method. Both quantitative and qualitative content analysis methods are used in this research.…”

Section: Content Analysismentioning

confidence: 99%

Corporate Social Responsibility and Financial Performance in Hospitality Industry: A Critical Review

Lyu¹,

Wang²,

Zhang³

et al. 2021

Proceedings of the 7th International Conference on Social Science and Higher Education (ICSSHE 2021)

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This paper aims to investigate the status quo of the research in relation to corporate social responsibility (CSR) and financial performance in hospitality industry. A critical review has been conducted based on 69 good quality journal papers by using both quantitative and qualitative content analysis methods. The results show quantitative method is the main stream of methodology used and US dataset is more preferable. Besides, stakeholder perspective represents the main school of thoughts in recent years. Although majority of the studies have proved positive association between CSR and financial performance, negative relationship is still evidenced by research with samples of loss-making firms. Furthermore, many studies suggest developing conceptual framework or furthering the extant theoretical framework to cope with the rapid changes in CSR fields as well as the diversified CSR behaviour of the public companies in today's business world. The findings of this critical review bring additional insight to the CSR and hospitality academia and can stimulate scholars' further study on how to achieve balance between social and financial performance of public companies in this industry. Theoretically, this critical review enlightens the need for developing/extending the classical theoretical model for matching with the new phenomenon in the CSR field. Practically, the review results also provide valuable information and suggestions to industry operators for their improvement in CSR practice.

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“…CSR has received a great deal of attention in all business sectors, and tourism is no exception as a sector that has become a substantive element of the global economy (Sharif et al, 2021). However, even though CSR strategies are essential to achieving environmentally and socially responsible tourism (Caruana et al, 2014), the truth is that research on CSR in tourism is poorly developed and is somewhat distant from the main branches of research (Coles et al, 2013; Moyeen et al, 2019). The characteristics of each sector mean that organisations from different industries have different motives to become involved with CSR while at the same time facing different challenges to its implementation (Coles et al, 2013).…”

Section: Introductionmentioning

confidence: 99%

Evolution, trends and future research lines in corporate social responsibility and tourism: A bibliometric analysis and science mapping

Sánchez‐Camacho

Carranza

Martín‐Consuegra

et al. 2021

Sustainable Development

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Corporate social responsibility (CSR) has become a topic of growing interest in countless areas, and the number of studies focused on researching different CSR aspects is increasing. Nevertheless, this type of research within the tourism sector is less developed compared to other fields. Consequently, a significant research opportunity in the tourism industry has been detected. Therefore, this study uses the SciMAT software to analyze 1800 articles published on CSR within the tourism field through the co‐word analysis technique. Findings led to conclude that the entire scientific production within this field is composed of eight major thematic areas: (1) Business activity‐financial performance, (2) Attitude and behaviour, (3) Marketing perspective, (4) Sustainable tourism, (5) Sustainability, (6) Governmental action, (7) Environmental awareness and motivation and (8) Impact of major events. Additionally, interpretation of the main findings of the bibliometric analysis and implications for future trends of CSR in the tourism field has been discussed.

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A Content Analysis of CSR Research in Hotel Industry, 2006–2017

Cited by 17 publications

References 51 publications

Modelling the Impact of ISO 26000 Implementation on Egyptian Hotel Sector Performance

Modelling the Impact of ISO 26000 Implementation on Egyptian Hotel Sector Performance

Corporate Social Responsibility and Financial Performance in Hospitality Industry: A Critical Review

Evolution, trends and future research lines in corporate social responsibility and tourism: A bibliometric analysis and science mapping

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