A Methodology for Identifying Critical Success Factors That Influence Software Process Improvement Initiatives: An Application in the Brazilian Software Industry

Montoni, Mariano; Rocha, Ana Regina

doi:10.1007/978-3-540-75381-0_16

Cited by 25 publications

(15 citation statements)

References 20 publications

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“…Therefore, it is required to address the effective factors appropriately to enable SPI effort in SMEs. Over the last few decades, a great number of studies have listed different sets of SPI effective factors based on different perspectives, such as organisational size, environmental conditions, social capital and team dynamics, or geographical locations . Despite the fact that many of these studies were conducted following rigorous research methods and that significant statistical results were provided, the majority of the studies have neglected the human aspect perspective …”

Section: Background Of the Studymentioning

confidence: 99%

Empirical study of software process improvement in Malaysian small and medium enterprises: The human aspects

Almomani

Basri

Gilal

2018

J Software Evolu Process

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Software Process Improvement (SPI) aims to achieve quality software products in software companies. Ignoring human factors can cause several types of damage in the software development process. Because, Software development is not a purely technical task, but rather it is a relationship between technical and human factors that interact with each other constantly. Currently, Small Medium Enterprises' (SMEs) software development companies in Malaysia still struggle to implement SPI successfully. Therefore, the main objective of this study is to investigate the empirical evidence based on the human factor perspective for helping Malaysian SMEs' software development companies to implement SPI strategies. A questionnaire‐based survey method was used for gathering information from 79 practitioners. The results indicate that 9 factors (employee awareness, leadership involvement, employee involvement, customer involvement, senior management support, staff experience, staff learning, staff skills, and client support) are considered important for implementing SPI in Malaysian SME software development companies. The involvement of both leadership and employees, and getting support from management are the most important human factors that should be considered during the design process of SPI strategies.

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Section: Background Of the Studymentioning

confidence: 99%

Empirical study of software process improvement in Malaysian small and medium enterprises: The human aspects

Almomani

Basri

Gilal

2018

J Software Evolu Process

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“…Some examples of previous research are as follows. The 10-factor instrument to measure stress among software professionals accounted for 63.9% of total variance [49]; the 9-critical success factor components explained approximately 85% of variance in influencing software process improvement initiatives [41]; the 7-factor determinants related to data resource management accounted for 68.6% of total variance [32]. The reason for lower % of variance in our research could be the subjective nature of the questionnaire items and inadequate knowledge of the CIOs regarding the attitudes of end users.…”

Section: Limitationsmentioning

confidence: 99%

Determinants of software quality: A survey of information systems project managers

Gorla

Lin

2010

Information and Software Technology

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“…Some of these processes have been reported in earlier studies, while others have not. For example, earlier related studies demonstrated that software SMEs derived both short-and long-term benefits from SPI in areas such as requirements analysis, configuration management and project planning [19][20][21][22][23]. However, no earlier published study indicated that infrastructure management, installation, and supply were key process improvement targets for software SMEs.…”

Section: Fig 2 Iso/iec 12207 Based Spi Hierarchy For Software Sme †mentioning

confidence: 99%

A Hierarchy of SPI Activities for Software SMEs: Results from ISO/IEC 12207-Based SPI Assessments

Clarke

O’Connor

Yılmaz

2012

Communications in Computer and Information Science

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Abstract.In an assessment of software process improvement (SPI) in 15 software small-and -medium-sized enterprises (software SMEs), we applied the broad spectrum of software specific and system context processes in ISO/IEC 12207 to the task of examining SPI in practice. Using the data collected in the study, we developed a four-tiered pyramidal hierarchy of SPI for software SMEs, with processes in the higher tiers undergoing SPI in more companies than processes on lower level tiers. The development of the hierarchy of SPI activities for software SMEs can facilitate future evolutions of process maturity reference frameworks, such as ISO/IEC 15504, in better supporting software development in software SMEs. Furthermore, the findings extend our body of knowledge concerning the practice of SPI in software SMEs, a large and vital sector of the software development community that has largely avoided the implementation of established process maturity and software quality management standards.

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A Methodology for Identifying Critical Success Factors That Influence Software Process Improvement Initiatives: An Application in the Brazilian Software Industry

Cited by 25 publications

References 20 publications

Empirical study of software process improvement in Malaysian small and medium enterprises: The human aspects

Empirical study of software process improvement in Malaysian small and medium enterprises: The human aspects

Determinants of software quality: A survey of information systems project managers

A Hierarchy of SPI Activities for Software SMEs: Results from ISO/IEC 12207-Based SPI Assessments

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