“…Exposure to stressors increases the risk of burnout (Sun, Lin, Zhang, Li, & Cao, 2018), which is a psychological status that is resulted from an exposure to severe stress, such as heavy workload, debilitation, maladministration and unfairness (Maslach, 1982). Burnout occurs when an employee has difficulties performing their assigned job effectively due to feelings of hopelessness (Mooney et al, 2017); it may cause nurses to become insensitive towards patients' suffering because there is a negative association between burnout and nurses' empathy (Salvarani et al, 2019).…”