An integration architecture for knowledge management systems and business process management systems

Jung, Ji-Soo; Choi, Injun; Song, Minseok

doi:10.1016/j.compind.2006.03.001

Cited by 135 publications

(76 citation statements)

References 17 publications

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“…Estes modelos ao adotar uma abordagem sistêmica para a gestão do conhecimento desenvolvem a sua estratégia, utilizam as tecnologias de informação e comunicação como recursos de infraestrutura e avaliam o desempenho das ações desenvolvidas (JUNG et al, 2007;YEH et al, 2006;CHAE e BLOODGOOD, 2006;PINHEIRO DE LIMA et al, 2005;PEREIRA, 2003;LEE e HONG, 2002).…”

Section: Introductionunclassified

A gestão por processos e as atividades intensivas em conhecimento: um estudo na indústria de bebidas

et al. 2017

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O crescimento da indústria de bebidas no Brasil, considerando os volumes produzidos e consumidos, requer uma constante busca de estratégias, ferramentas e atitudes inovadoras, no qual a gestão por processos e do conhecimento assumem papeis fundamentais nos resultados. Dessa forma, o foco desse estudo está centrado na análise das atividades intensivas do conhecimento, em um determinado processo nas organizações da sociedade do conhecimento, contextualizado, por meio do estudo de caso, em uma indústria de bebidas da Cidade de Santa Maria, no Estado do Rio Grande do Sul. Métodos qualitativos e descritvos foram necessários para dar o suporte à metodologia. A coleta de dados, para análise, foi feita por meio de entrevistas, análise documental e observação direta. ,. Isso posto, observou-se que a organização estudada é intensiva em conhecimento e que reconhece a gestão por processos como ferramenta de gestão organizacional orientada para a otimização das estratégias e dos resultados. Destaca-se, porém, que esta mesma organização, ainda carece de estruturação adequada para tais atividades. Sendo assim, após a análise, foi possível contribuir sugerindo um processo mais detalhado e focado nas atividades consideradas intensivas em conhecimento.Palavras-chave: Gestão por processos, atividades intensivas em conhecimento, indústria de bebidas.

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Section: Introductionunclassified

A gestão por processos e as atividades intensivas em conhecimento: um estudo na indústria de bebidas

et al. 2017

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“…Many organisations use knowledge management for specific problems solving (Vestal, 2005 Jung et al (2006) reported an integrated architecture for knowledge management systems and business process management systems based on process-oriented knowledge management, in order to combine the advantages of the two paradigms (Berztiss, 2000, Maurer and Dellen, 1998, Maurer and Holz 1999, Choi and et al, 2004, Lai and Fan, 2002. In the initial stages, the knowledge management systems and business process management systems lifecycles are integrated.…”

Section: Current Research In Knowledge Managementmentioning

confidence: 99%

“…This integration can help enterprises set up their business process based on the knowledge structure, and also enterprises do not need to construct another knowledge structure separately when the knowledge management is necessary to be contained. Figure 2.9 -BPM lifecycle and KM lifecycle (Jung and et al, 2006) This integration can help enterprises develop their knowledge structure based on in-house business processes. They also constructed the interrelationship between the two lifecycle processes so that they cooperate with each other.…”

Section: Current Research In Knowledge Managementmentioning

confidence: 99%

“…He suggested that this representation is suitable for social, economic and technological factors of an enterprise. Jung et al (2006) reported an integrated architecture for knowledge management systems and business process management systems based on process-oriented knowledge management. In the initial stage, the business process management lifecycle and the knowledge management lifecycle are integrated, as the two lifecycles have similar structures and steps.…”

Section: Available Technologiesmentioning

confidence: 99%

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Requirement driven knowledge management system design to support automotive product development

Zhang

Gao

Wang

2011

IJPLM

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“…Comprehensive research and development requirements along with a cogent framework, however, have not been proposed for integrating knowledge management (KM) and business process management (BPM), which was proposed independently. Based on a comprehensive framework that reflects lifecycle requirements of both KM and BPM, Jung et al [18] in their paper proposes an architecture for integrating knowledge management systems (KMSs) and business process management systems (BPMSs) to combine the advantages of the two paradigms. The paper first defines the concept of process knowledge and classifies it into three types.…”

Section: Related Workmentioning

confidence: 99%

Knowledge Based Consolidation of UML Diagrams for Creation of Virtual Enterprise

Chanda¹,

Majumder²,

Bhattacharya³

2010

IIM

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In this paper we address the problem related to determination of the most suitable candidates for an M&A (Merger & Acquisition) scenario of Banks/Financial Institutions. During the pre-merger period of an M&A, a number of candidates may be available to undergo the Merger/Acquisition, but all of them may not be suitable. The normal practice is to carry out a due diligence exercise to identify the candidates that should lead to optimum increase in shareholder value and customer satisfaction, post-merger. The due diligence ought to be able to determine those candidates that are unsuitable for merger, those candidates that are relatively suitable, and those that are most suitable. Towards achieving the above objective, we propose a Fuzzy Data Mining Framework wherein Fuzzy Cluster Analysis concept is used for advisability of merger of two banks and other Financial Institutions.Subsequently, we propose orchestration/composition of business processes of two banks into consolidated business process during Merger & Acquisition (M&A) scenario. Our paper discusses modeling of individual business process with UML, and the consolidation of the individual business process models by means of our proposed Knowledge Based approach.

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An integration architecture for knowledge management systems and business process management systems

Cited by 135 publications

References 17 publications

A gestão por processos e as atividades intensivas em conhecimento: um estudo na indústria de bebidas

A gestão por processos e as atividades intensivas em conhecimento: um estudo na indústria de bebidas

Requirement driven knowledge management system design to support automotive product development

Knowledge Based Consolidation of UML Diagrams for Creation of Virtual Enterprise

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