Caring Leadership Mentoring for Charge Nurse in Inpatient Units

Abstract

Declining nurse performance due to monotony, fatigue, lack of motivation and morale will have an impact on the quality of service. The charge nurse has responsibility both physically and mentally towards the success of work activities as well as the performance of the members. Charge nurse’s leadership is needed to improve nurse performance. Caring leadership is a leadership style that can facilitate the needs of nurses so that it will improve performance, but not all leaders are able to implement the caring leadership. One of the techniques that can be used to develop leadership competencies is mentoring. The intervention of caring leadership mentoring is used as a medium to foster the spirit of caring leadership of the charge nurse. The method used in this study is case reporting. This case report explains about the caring leadership mentoring interventions that can help the charge nurse to be able to apply caring leadership especially in leading nursing activities in an inpatient room. The sample in the study was the charge nurse in the inpatient room for internal disease. The results of the study showed that caring leadership mentoring was effective to be used to improve the ability of the charge nurse to implement caring leadership. It is recommended that this mentoring activity of caring leadership to be carried out periodically and consistently for all the charge nurse in the hospital.

Nurse Perceived of Caring Leadership: A Qualitative Descriptive Study

“…Caring, according to Swanson, is an effort to maintain relationships with others based on responsibility, commitment, a sense of belonging, and respect for others. Leadership or leadership is the process of influencing or setting an example by the leader to his followers in an effort to achieve organizational goals [21]. Leadership in nursing is the ability and skill of a nurse leader in influencing other nurses under their supervision to carry out their duties and responsibilities in providing services.…”

“…Caring leadership is a model that answers the core of the required leadership. Caring leadership leads using human values, such as leading with compassion and equality, leading by fostering hope, actively fostering innovation with insight, wisdom, always reflecting, and leading by creating space for staff to be creative, respectful, and caring [21] Based on the results of the interviews, one participant stated that educational experience is ideal in applying a caring leadership style and four other participants mentioned soft skills as an ideal part of caring leadership. Leadership is the art of influencing and directing people by means of obedience, trust, respect, and passionate cooperation to achieve common goals [22].…”

“…This is in accordance with the character of caring, namely a sense of belonging and respect for others. Caring leadership leads using human values such as leading with compassion and equality, leading by fostering hope, actively fostering innovation with insight, wisdom, always reflecting, and leading by creating space for staff to be creative, respectful, and caring [21], [23].…”

“…Wati [21] stated that caring leadership has five phases, namely knowing, being with, doing for, enabling, and maintaining belief. The knowing phase is where a leader can find out or identify the problems that exist in his work.…”