Chapter 1. The Dimensions of the Tourist Experience

Cutler, Sarah; Carmichael, Barbara A.

doi:10.21832/9781845411503-004

Cited by 187 publications

(118 citation statements)

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“…Cutler and Carmichael's (2010) framework of visitor experience differs from what has been proposed by Clawson and Knetsch (1963), Yuan (2009), and Knutson et al (2010). A key strength of Cutler and Carmichael's (2010) framework is that it acknowledges the complexity of visitor experience as multi-phased, multi-influential, and multi-outcome, and thus, formulates them into a single conceptual model. In addition, Cutler and Carmichael (2010) consider two realms shaping the visitor experience: the influential and the personal.…”

Section: The Evolution Of Visitor Experience Frameworkmentioning

confidence: 97%

“…Despite an extensive and growing body of literature discussing visitor experience, Jennings 2010and Jurowski (2009), point out that the essence of visitor experience and its conceptual structure remains elusive. Several researchers have attempted to conceptualise the temporal nature of visitor experience and illustrate it into an experiential phase framework (Clawson & Knetsch, 1963;Cutler & Carmichael, 2010;Knutson, Beck, Kim, & Cha, 2010;Yuan, 2009). These existing frameworks are respectively analysed in the following section.…”

Section: Factors Influencing the Visitor Experiencementioning

confidence: 99%

“…A key strength of Cutler and Carmichael's (2010) framework is that it acknowledges the complexity of visitor experience as multi-phased, multi-influential, and multi-outcome, and thus, formulates them into a single conceptual model. In addition, Cutler and Carmichael (2010) consider two realms shaping the visitor experience: the influential and the personal. The influential realm includes factors outside the individual and consists of physical aspects, and product/service aspects.…”

Section: The Evolution Of Visitor Experience Frameworkmentioning

confidence: 99%

“…The influential realm includes factors outside the individual and consists of physical aspects, and product/service aspects. The personal realm involves elements embedded within each individual visitor such as, knowledge, memories, perceptions, emotions, and self-identity (Cutler & Carmichael, 2010). The outcomes of experience relate to overall evaluations of a trip, indicated by visitor satisfaction or dissatisfaction.…”

Section: The Evolution Of Visitor Experience Frameworkmentioning

confidence: 99%

“…The outcomes of experience relate to overall evaluations of a trip, indicated by visitor satisfaction or dissatisfaction. The overall evaluation can influence and is influenced by individual elements and by the experience itself (Cutler & Carmichael, 2010).…”

Section: The Evolution Of Visitor Experience Frameworkmentioning

confidence: 99%

See 4 more Smart Citations

International visitor dining experiences: A conceptual framework

Wijaya

King

Nguyen

et al. 2013

Journal of Hospitality and Tourism Management

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Visitors are increasingly travelling to destinations in search of culinary experiences. As a consequence, many Destination Marketing Organisations (DMOs) have sought to stimulate visitation by capitalising on the appeal of dining opportunities involving local food. However, such initiatives will only be effective if tourism providers have a thorough understanding of how visitors respond to the dining experiences that are offered. This paper proposes a conceptual framework of international visitor dining experiences with local food, by examining the experiences in the course of the pre-, during, and post-dining phases. With the visitor experience as its core, the framework takes into account the influence of both internal and external factors on the visitor experience. It is intended that the proposed framework will provide a more complete understanding of the visitor dining experience in destination settings.

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Section: The Evolution Of Visitor Experience Frameworkmentioning

confidence: 97%

Section: Factors Influencing the Visitor Experiencementioning

confidence: 99%

Section: The Evolution Of Visitor Experience Frameworkmentioning

confidence: 99%

Section: The Evolution Of Visitor Experience Frameworkmentioning

confidence: 99%

Section: The Evolution Of Visitor Experience Frameworkmentioning

confidence: 99%

See 3 more Smart Citations

International visitor dining experiences: A conceptual framework

Wijaya

King

Nguyen

et al. 2013

Journal of Hospitality and Tourism Management

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A Typology of Technology‐Enhanced Tourism Experiences

Neuhofer

Buhalis

Ladkin

2013

Journal of Tourism Research

532

276

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Experiences constitute the essence of the tourism industry. While the literature has recognized the recent impact of technology on experiences, its empirical exploration remains scarce. This study addresses the gap by empirically exploring five leading industry cases to generate a holistic understanding of technology-enhanced tourism experiences. The main contribution of this paper lies in the development of a nine-field experience typology matrix based on the increasing intensity of co-creation and technology implementation. The final contribution of this study is the development of an experience hierarchy and discussing its relevance for experience enhancement in tourism research and practice.

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Existential Authenticity and Anxiety as Outcomes: The Tourist in the Experience Economy

Kirillova

Lehto

Cai

2016

Int. J. Tourism Res.

130

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The idea of meaning‐making as embedded in the experience economy 3.0 implies that greater consumption does not lead to greater contentment, and thus, products that have the capacity to meaningfully transform a consumer are to constitute the ultimate economic offering. Conceptualizing transformation as changes in tourist existential authenticity and anxiety, this study investigates the effect of tourism on these existential dimensions. Utilizing the survey data, we find positive effects and discover that perceived meaningfulness is the major influencing factor. Additionally, the type of tourism experiences, travel party size, tourist gender, age, and educational level significantly affect tourist existential authenticity and anxiety. Copyright © 2016 John Wiley & Sons, Ltd.

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Chapter 1. The Dimensions of the Tourist Experience

Cited by 187 publications

References 0 publications

International visitor dining experiences: A conceptual framework

International visitor dining experiences: A conceptual framework

A Typology of Technology‐Enhanced Tourism Experiences

Existential Authenticity and Anxiety as Outcomes: The Tourist in the Experience Economy

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