Consumer Protection in the E-Commerce: Indonesian Law and International Law Perspective

Rohendi, Acep

doi:10.2139/ssrn.2678754

Cited by 3 publications

(1 citation statement)

References 1 publication

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“…As of March 2020, Indonesia's P2P lending platforms recorded 20.71 million lender accounts registered from abroad in the various lending companies (OJK, 2020a). The GCPL has no provisions to address these cross-border transactions (Rohendi, 2015).…”

Section: Regulatory Framework For Consumer Protectionmentioning

confidence: 99%

Protecting People: Promoting Digital Consumer Rights

Aprilianti¹

2020

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Section: Regulatory Framework For Consumer Protectionmentioning

confidence: 99%

Protecting People: Promoting Digital Consumer Rights

Aprilianti¹

2020

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An Assessment of the Adequacy of Online Consumers’ Protection Laws: Understanding the Realities and Mirage

Obioha,

Masumbe

2023

EHASS

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Globally, electronic commercial transactions have been rising at a rapid rate. In the context of South Africa, this upward trend is associated with the high rates of mobile technology penetration evinced by using mobile devices like laptops, cell phones, smartphones, tablets, and other emerging electronic tools. Given that the laws and policy framework regulating e-commerce transactions is relatively new and at a developmental stage in the country, there are gaps regarding the regulation of commercial transactions as they relate to consumer protection in the online environment. Some matters have arisen and still emerging because of the outpacing of technological developments with the existing commercial laws. This disparity in technological innovations and the subsisting legal framework tends to affect the modern consumer who prefers to utilise technology to access goods and services and conclude contracts electronically. This study explored the challenges in online contract formation and the extent to which consumers are protected in the e-commerce environment. A qualitative research approach was adopted in this study, by utilising a desktop review of the existing policies and legal instruments on electronic transactions, namely, case law, international instruments, and national laws (the Electronic Communications and Transactions Act 24 of 2002). The study critically examined the mechanisms in the current legal and regulatory framework that facilitate the conclusion of electronic contracts. It also analysed the current international and national legal framework to appraise the adequacy of the subsisting legislation in protecting the rights of consumers who engage in online transactions. Findings from the study revealed that despite the mechanisms put in place by the current South African legal framework, more still needs to be done to ensure legal certainty to consumers, who are the weaker party in e-commerce transactions. The study recommended strengthening consumer protection in the e-commerce environment. Keywords: Online Contract, Consumers, Online Transactions, Consumer Protection, E-Commerce.

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An Exploration of Learners’ Understanding of Euclidean Geometric Concepts: A Case Study of Secondary Schools in the OR Tambo Inland District of the Eastern Cape

Maqoqa

2024

EHASS

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A major concern in South Africa is the poor performance of learners in mathematics, particularly in geometry. This paper therefore sought to explore the learners’ understanding of Euclidean geometric concepts. The Van Hiele model was a useful framework for understanding the reasoning and challenges that students encounter with geometry. This study focused on 15 participants from rural South African schools, including 5 grade 10 mathematics learners in each of the three secondary schools and three teachers who are teaching mathematics in grade 10, in three secondary schools. Through face-to-face interviews, learners’ comprehension of geometry was qualitatively assessed. Pedagogical and methodological difficulties, lack of learners’ interest and comprehension of numerous geometrical concepts, as well as the absence of technology use, were found to contribute to the challenges in learning and teaching Euclidean geometry. The recommendations suggest that teachers should plan and prepare their geometry classes with the students’ understanding in mind that Euclidean geometry has been a cornerstone of mathematical education for centuries, teaching students critical thinking, problem-solving, and logical reasoning skills. This study adds to the existing literature on introducing new concepts in mathematics into the educational system of South Africa. Keywords: Geometry, Students’ Interest, Self-efficacy, Understanding, Three-Dimensional Shape

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Consumer Protection in the E-Commerce: Indonesian Law and International Law Perspective

Cited by 3 publications

References 1 publication

Protecting People: Promoting Digital Consumer Rights

Protecting People: Promoting Digital Consumer Rights

An Assessment of the Adequacy of Online Consumers’ Protection Laws: Understanding the Realities and Mirage

An Exploration of Learners’ Understanding of Euclidean Geometric Concepts: A Case Study of Secondary Schools in the OR Tambo Inland District of the Eastern Cape

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