Critical Success Factors Plays a Vital Role in ERP Implementation in Developing Countries: An Exploratory Study in Pakistan

Ahmed, Naeem; Shaikh, Asadullah; Sarim, Muhammad

doi:10.14569/ijacsa.2017.081004

Cited by 19 publications

(76 citation statements)

References 23 publications

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“…The first form of categorization concerns the classification of factors into organizational, project, human, technological/ERP and external partners (vendors-consultants) categories [9,25,28] (Table VI). 31 | P a g e www.ijacsa.thesai.org…”

Section: A First Form Of Categorization: Erp Orientations Of Implemementioning

confidence: 99%

“…In particular, [6] argue that ERP uses a central database that collects and organizes data in real time in order to achieve this integration between business operating domains. Additionally, ERP system leads to the acquisition of many business advantages, such as operational efficiency and effectiveness, easy access to reliable information, maintenance of the competitive advantage, reduce the complexity of processes, profit increase and reduce cost [4,5,[7][8][9][10][11][12]. In addition to its wide range of practical applications, ERP system is an equally active area of research interest [13].…”

Section: Introductionmentioning

confidence: 99%

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Critical Success Factors on the Implementation of ERP Systems: Building a Theoretical Framework

Kouriati¹,

Bournaris²,

Manos³

et al. 2020

IJACSA

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Existing pressure for the confrontation of a radically changing external environment has led many companies to invest in various Information Systems, such as Enterprise Resource Planning (ERP), in order to optimize their production processes and strategies. Despite the fact that ERP system is an important strategic tool, many companies fail to take advantage of its benefits due to their default in many aspects of management and implementation. This study aims to investigate the critical success factors of enterprise resource planning system implementation and build a categorization framework so as to create a theoretical base that enhances any further research approaches in various sectors of the economy. Therefore, 37 ERP critical success factors were identified by using Content Analysis method and classified into relative categories to the ERP orientations of implementation and the ERP life cycle phases. Finally, these two types of categorization were merged in order to examine the critical success factors' behavior during the ERP implementation. This paper and the multilateral theoretical framework it creates, sets out how critical success factors must be taken into account by companies and marks a beginning point that promises a sequence of further research approaches in particular economic sectors or in a set of them. By fulfilling the purpose of this study, a significant contribution to computer science literature and especially to the ERP field is offered.

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Section: A First Form Of Categorization: Erp Orientations Of Implemementioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Critical Success Factors on the Implementation of ERP Systems: Building a Theoretical Framework

Kouriati¹,

Bournaris²,

Manos³

et al. 2020

IJACSA

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show abstract

“…In most cases, ERP is not perfectly matched with the users" need of the system because it provides standardised processes or features to support work procedures or user tasks. Changes in users" requirements that cover all business processes are also likely to happen after the initial implementation phase due to both internal (improvement of business process and redesign projects) and external (competitors or changing government regulations) (Ahmed, Shaikh & Sarim, 2017;Ha & Tran 2018). ERP is embedded into an evolving task environment.…”

Section: Enterprise Resource Planning (Erp)mentioning

confidence: 99%

Examining Enterprise Resource Planning Post Implementation and Employees’ Performance in Small and Medium Enterprises Using DeLone and McLean’s Information System Success Model

Ghani¹,

Yasin²,

Ali³

2019

IJFR

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This study examines the effect of Enterprise Resource Planning (ERP) post implementation on employees’ performance in Small Medium Enterprises (SME) in Malaysia. Specifically, this study relies on the DeLone and McLean’s information system success model that proposes three quality dimensions namely, system quality, information quality and service quality in examining the effect of ERP post implementation on employees’ performance in SMEs. Using a questionnaire survey on 117 respondents that have experience in ERP, this study shows that out of the three qualities of ERP, system quality and service quality have a significant positive effect on employees’ performance in the SMEs. This study shows that information quality does not have a significant effect on employees’ performance in Malaysia. This study contributes to the information system literature and provides information regarding the quality dimensions which could help managers or ERP providers to assess the success of their ERP implementation.

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“…ERP installation also requires a lot of resources and finance to get the desired results. Many researchers suggested determinants of ERP implementation in multiple industrial sectors and critical factors have been identified in diverse contexts (Ahmed, Shaikh, & Sarim, 2017;Ali, Hussin, Othman, Elzamly, & Doheir, 2018;Baskaran, 2018). Some found the sociological factors and technological aspects (Xu et al, 2017).…”

Section: Introductionmentioning

confidence: 99%

Investigation of Critical Factors for Successful ERP Implementation: An Exploratory Study

Gill¹,

Amin²,

Saleem³

2020

JBSEE

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Enterprise Resource Planning (ERP) has become vital for any organization to get a competitive advantage in today’s world. Financial organizations are improving their performance by replacing old legacy systems with the latest integrated ERP software packages. This study purposed to identify the vital determinants of ERP successful implementation in the banking sector. The data has been collected from the thirteen largest well-known commercial banks in Pakistan. This study is qualitative in nature and data has been collected interviews from respondents. After analyzing through thematic analysis, this study found the new theoretical model for future empirical investigation. Researchers and Practitioners can use these valuable insights for successful implementation of ERP in the financial sector.

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Critical Success Factors Plays a Vital Role in ERP Implementation in Developing Countries: An Exploratory Study in Pakistan

Cited by 19 publications

References 23 publications

Critical Success Factors on the Implementation of ERP Systems: Building a Theoretical Framework

Critical Success Factors on the Implementation of ERP Systems: Building a Theoretical Framework

Examining Enterprise Resource Planning Post Implementation and Employees’ Performance in Small and Medium Enterprises Using DeLone and McLean’s Information System Success Model

Investigation of Critical Factors for Successful ERP Implementation: An Exploratory Study

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