Cyberbullying impacts on victims’ satisfaction with information and communication technologies: The role of Perceived Cyberbullying Severity

Camacho, Sonia; Hassanein, Khaled; Head, Milena

doi:10.1016/j.im.2017.11.004

Cited by 32 publications

(29 citation statements)

References 133 publications

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“…However, our study suggests such an omission is problematic because many interpersonal processes are mediated by ICTs in the current digital workplace (Wang et al, 2020), and, therefore, communication quality is an important experience to consider for remote workers. Poor communication will not only hinder performance, as suggested in our research, but can also impair professional relationships (Camacho et al, 2018) and increase work stress (Day et al, 2012). Thus, our findings inspire scholars and practitioners to re‐think how to facilitate high quality virtual communications for remote workers.…”

Section: Discussionsupporting

confidence: 50%

Achieving Effective Remote Working During the COVID‐19 Pandemic: A Work Design Perspective

et al. 2020

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Existing knowledge on remote working can be questioned in an extraordinary pandemic context. We conducted a mixed‐methods investigation to explore the challenges experienced by remote workers at this time, as well as what virtual work characteristics and individual differences affect these challenges. In Study 1, from semi‐structured interviews with Chinese employees working from home in the early days of the pandemic, we identified four key remote work challenges (work‐home interference, ineffective communication, procrastination, and loneliness), as well as four virtual work characteristics that affected the experience of these challenges (social support, job autonomy, monitoring, and workload) and one key individual difference factor (workers’ self‐discipline). In Study 2, using survey data from 522 employees working at home during the pandemic, we found that virtual work characteristics linked to worker's performance and well‐being via the experienced challenges. Specifically, social support was positively correlated with lower levels of all remote working challenges; job autonomy negatively related to loneliness; workload and monitoring both linked to higher work‐home interference; and workload additionally linked to lower procrastination. Self‐discipline was a significant moderator of several of these relationships. We discuss the implications of our research for the pandemic and beyond.

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Section: Discussionsupporting

confidence: 50%

Achieving Effective Remote Working During the COVID‐19 Pandemic: A Work Design Perspective

et al. 2020

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“…Consistent with studies on offline social undermining, ICT-mediated social undermining has been found to be associated with a series of negative outcomes, such as emotional exhaustion, distress, reduced job satisfaction, and workplace deviance (e.g., Farley et al, 2016;Giumetti et al, 2013;Lim & Teo, 2009;Park et al, 2018). ICTmediated social undermining can even exert stronger negative impacts than offline social undermining because ICT can break the restrictions of time and space, reach a large audience, and make messages accessible for a long term or permanently (Camacho et al, 2018;Farley et al, 2016).…”

Section: Reduced Emotional Support and Increased Social Underminingsupporting

confidence: 53%

“…Second, the poor quality of communication caused by limited nonverbal information will lead to more misunderstandings and misinformation in ICT-mediated communications, thereby leading to interpersonal conflicts (Friedman & Currall, 2003). Driven by these conflicts, people are more likely to show aggressive behaviors towards others (Camacho, Hassanein, & Head, 2018). Third, as people usually cannot see victims' reactions in time, it is hard for perpetrators to realize the harm of their behaviors to victims.…”

Section: Reduced Emotional Support and Increased Social Underminingmentioning

confidence: 99%

How Does the Use of Information Communication Technology Affect Individuals? A Work Design Perspective

Wang

Liu

Parker

2020

ANNALS

197

167

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People design and use technology for work. In return, technology shapes work and people. As information communication technology (ICT) becomes ever more embedded in today's increasingly digital organizations, the nature of our jobs, and employees' work experiences, are strongly affected by ICT use. This cross-disciplinary review focuses on work design as a central explanatory vehicle for exploring how individual ICT usage influences employees' effectiveness and well-being. We evaluated 83 empirical studies. Results show that ICT use affects employees through shaping three key work design aspects: job demands, job autonomy, and relational aspects. To reconcile previous mixed findings on the effects of ICT use on individual workers, we identify two categories of factors that moderate the effects of ICT use on work design: usertechnology fit factors and social-technology fit factors. We consolidate the review findings into a comprehensive framework that delineates both the work design processes linking ICT use and employee outcomes and the moderating factors. The review fosters an intellectual conversation across different disciplines, including organizational behavior, management information systems, and computer-mediated communication. The findings and proposed framework help to guide future research and to design high quality work in the digital era.

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“…In the transactional theory of stress (Lazarus & Folkman, 1984), psychological stress is defined as “a particular relationship between the person and the environment that is appraised by the person as taxing or exceeding his or her resources and endangering his or her well-being” (Lazarus & Folkman, 1984, p. 19). This definition points to the fact that, although there are objective conditions that can be considered stressors, individuals vary in the degree and type of their reaction to identical stressors (Camacho et al, 2018). The critical factor in the mediation of each individual’s stress response is that person’s interpretation of the situation, or cognitive appraisal.…”

Section: Theory and Hypothesesmentioning

confidence: 99%

Challenge Stressors, Work Engagement, and Affective Commitment Among Chinese Public Servants

Jiang

Lee

2020

Public Personnel Management

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Drawing on the transactional theory of stress and the person–situation interactionist perspective, we theorize that the indirect effect of challenge stressors on affective commitment through work engagement is moderated by the joint effects of core self-evaluations and perceived organizational support. In a sample of 226 Chinese public servants, we tested a new moderated moderated (three-way) mediation model using structural equation modeling. Our results show that challenge stressors positively influence work engagement, which has a significant positive effect on affective commitment. Moreover, the indirect effect of challenge stressors is maximized when both perceived organizational support and core self-evaluations are high.

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Cyberbullying impacts on victims’ satisfaction with information and communication technologies: The role of Perceived Cyberbullying Severity

Cited by 32 publications

References 133 publications

Achieving Effective Remote Working During the COVID‐19 Pandemic: A Work Design Perspective

Achieving Effective Remote Working During the COVID‐19 Pandemic: A Work Design Perspective

How Does the Use of Information Communication Technology Affect Individuals? A Work Design Perspective

Challenge Stressors, Work Engagement, and Affective Commitment Among Chinese Public Servants

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