Distinctions and Features of Iso 9001:2015 Standard Implementation in the Context of Social and Strategic Development of Enterprises

Abstract

66Harafonova O. I., Zhosan G. V., Yankovoi R. V 10.25140/2410-9576-2017-2-3(11)-66-71 Urgency of the research. Improving product quality in a competitive environment is one of the most important and challenging tasks for any manufacturer of goods and services. The problem of quality is particularly acute at the present stage of market relations development, when domestic producers have to face fierce competition not only on the external market, but also on the domestic one.The economic reforms are undertaken, the gradual transition from the producer's market to the buyer's market, to the protection of consumer rights raise sharply the question of clarifying the methodological foundations of product quality management.Target setting. In current economic conditions the main task of enterprises is to increase competitiveness in the market. Every day the number of companies is growing, small and medium businesses are developing so it is necessary to introduce the latest management systems and organizations in order to survive in such conditions. The practice of financial and economic activity of enterprises shows that companies specializing in one sphere and having approximately equivalent financial and material resources quite often receive different profits. As a rule manufacturers financial prosperity can be achieved only with high-quality and competitive products or services. Problems of quality, competitiveness and quality control become a key factor for Ukrainian organizations. This lead to a high growth of interest in strategy of quality issues and search for methods and approaches to address them.Currently, there are many different methods and approaches to assess the effectiveness of quality management systems. The main provisions for evaluating the effectiveness of the quality management system are described in ISO 9001 standards. First of all, this relates to the activity of the management for the analysis and further improvement of the enterprise quality system.Actual scientific researches and issues analysis. Famous scientists made a significant contribution to the development of the theory, methodology and history of product quality management The statement of basic materials. The ISO abbreviation stands for International Organization for Standardization. This is an organization that is a worldwide federation of national standardization organizations.ISO standards were first introduced in 1987. After that every 6-7 years the standard is reviewed and refined. For today, five versions have already been released, with the latest ISO 9001:2015 being released in September 2015 (Tab. 1).Today more than 150 countries in the world are ISO members which are represented by national standardization organizations. More than 17,000 international standards were published in various fields of activity during the period of the organization the existence. The beginning was laid in the period of rapid production rise and, as a consequence, a powerful development of trade between large industrialized countries. The i...