2018
DOI: 10.1108/jsit-11-2016-0068
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Examining the determinant factors of perceived online community usefulness using the expectancy value model

Abstract: Purpose This study aims to examine the determinant factors of perceived online community usefulness from a motivational point of view. The researchers have combined the use of the expectancy value model and the information system continuous-use model to predict continuous knowledge-sharing behaviour between online community members. This research provides an additional view of current literature focusing on technology-related factors. Design/methodology/approach This research has adopted a quantitative resea… Show more

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Cited by 18 publications
(18 citation statements)
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References 49 publications
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“…A study conducted by the authors of [62] found that PUF and PercEU collectively influence teachers' attitude towards the usage of multimedia in teaching and learning activities. On the other hand, the authors of [63] asserted that perceived online community usefulness has a strong influence on boosting the intention to practice knowledge sharing among community members. In a study on mobile banking adoption, refrence [27] concluded that PUF and PercEU both play an important role in progressively influencing consumers' intention to use mobile banking.…”
Section: Risk-taking Propensitymentioning
confidence: 99%
“…A study conducted by the authors of [62] found that PUF and PercEU collectively influence teachers' attitude towards the usage of multimedia in teaching and learning activities. On the other hand, the authors of [63] asserted that perceived online community usefulness has a strong influence on boosting the intention to practice knowledge sharing among community members. In a study on mobile banking adoption, refrence [27] concluded that PUF and PercEU both play an important role in progressively influencing consumers' intention to use mobile banking.…”
Section: Risk-taking Propensitymentioning
confidence: 99%
“…The perceived usefulness is related to the users' belief that a system has benefits to improve their performance (Buabeng-Andoh, 2018;Davis, 1989;Hamid et al, 2016;Hashim & Tan, 2018). For example, in the case of e-learning, perceived ease of use measures the extent to which teachers or students believe that e-learning can provide the same or greater benefits with the face-to-face learning methods.…”
Section: Literature Reviewmentioning
confidence: 99%
“…Perceived ease of use is related to users' belief that the system is easy to use and free from burdensome efforts (Buabeng-Andoh, 2018). This perceived convenience is a basic level evaluation used to evaluate users' responses to the system (Hashim & Tan, 2018). The reason is that the users will be able to receive perceived usefulness if they can use the system (perceived ease of use) easily and appropriately.…”
Section: Literature Reviewmentioning
confidence: 99%
“…Yuan et al [11] also found that PU positively influences knowledge sharing in online travel communities. In research by Hashim and Tan [12], the PU of online business communities has been found to motivate continuous knowledge-sharing intentions.…”
Section: Post-adoption Behaviors: Is Continuance and Knowledge Sharingmentioning
confidence: 99%
“…Prior studies have argued that perceived usefulness (PU) is a dominant driver of continuous usage of an IS [9,10], as well as an important predictor of knowledge sharing in online communities [11,12], and PU are determined by external factors, such as system characteristics, user trait, user experience, etc. [13].…”
Section: Introductionmentioning
confidence: 99%