Exploring the Relationship between E-Commerce Adoption and Business Strategy: An Applied Study on the Jordanian Telecommunication Companies

Al-Fawaeer, Moayyad

doi:10.5296/jmr.v6i1.4558

Cited by 5 publications

(1 citation statement)

References 12 publications

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“…Literature reviews concerning the e-commerce topics have been broadly discussed including measurement of the website (quality, behavior, and other aspects), metrics used (behavioral or attitudinal), review summarizes the evaluation criteria, e-commerce design [1][2][3][4][5][6][7] and possible trends [8]. Recently, researches about e-commerce were dominated by supply chain finance [9], building brand loyalty [10][11][12], human factors and customer perception/loyalty [1,[13][14][15][16][17][18][19][20][21].…”

Section: Introductionmentioning

confidence: 99%

Preventing Human Error on Online Transaction (A Case Study of B.com)

et al. 2019

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Buying and selling transactions using internet media has advantages related to time and costs. However, buyers often feel difficult when accessing online websites. There are several types of errors that are experienced by buyers when using online buying and selling site services. It is including mistakes in selecting display menus, difficulties in finding items needed because there are too many choices available, errors in interpreting menus used, and sometimes difficulties in knowing product specifications because no relevant information is available on the site. In this study, we discuss the application of the HTA and SHERPA method to assess one of the online buying and selling sites currently used by Indonesian people, namely B.com. There are 100 respondents participated in this study. The study methods are including error identification, analyzing the error using SHERPA, and evaluating the website design. The result of the study provides some recommendation to the online buyer such as ensuring the quality of internet network, filling the data carefully, and confirming the purpose and nominal value of the transaction before it sent to the seller.

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Section: Introductionmentioning

confidence: 99%

Preventing Human Error on Online Transaction (A Case Study of B.com)

et al. 2019

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The Adoption of e‐Commerce in the Lesotho Tourism Industry

Mapeshoane

Pather

2016

E J Info Sys Dev Countries

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Over the years, Information and Communication Technology (ICT) has been revolutionising global markets. In developed nations, for example, there has been a push for developing countries to adopt ICT as leverage towards improving their economic development. However, in the current era, ICT adoption has not been as widespread as anticipated in some parts of the world, with its use in developing countries especially, lagging behind. This is particularly so amongst the small, medium, micro-enterprise (SMME) sector, important drivers of the economy in the developing world. SMMEs in developing countries have been hindered in the uptake of ICTs, largely due to underlying issues such as the high cost of ICT, inadequate and unreliable infrastructure, as well as lack of policy necessary to promote competition and growth within the ICT sectors.Amongst varying applications of ICTs, e-commerce is one area in particular which SMMEs have been relatively reluctant to adopt. Presently, many African countries have already taken firm steps to address infrastructure and ICT access issues. However, improved access on its own will not result in economic growth. It is important, therefore, to also understand aspects of ICT adoption in developing countries. The purpose of this research was to investigate the factors affecting e-commerce adoption in a typical developing country. Lesotho presented itself as an ideal case to investigate e-commerce adoption amongst SMMEs, specifically within the Lesotho tourism industry. This study, then, provides a detailed explanation of the factors influencing e-commerce uptake in the Lesotho tourism sector. In the extant literature, several studies and a number of generic models and frameworks on technology adoption offer a generalised understanding of technology adoption. None of these, however, provide a contextualised perspective prevalent to businesses in the typical developing country environment. Evidence for the study was collected using interviews with businesses. Data collected via interviews was used to examine the actual adoption issues amongst tourism SMMEs in Lesotho. In addition, where applicable, each organisation's online activities or websites was assessed. The study was premised on the Unified Theory of Acceptance and Use of Technology (UTAUT) model as its framework. The findings revealed that dimensions of the UTAUT model provided a sensible explanation regarding behavioural intention to adopt and use e-commerce amongst tourism SMMEs within the Lesotho tourism sector. In addition, a new dimension in respect of adoption was identified, viz. national culture. In this regard, masculinity, type of business ownership, and orientation to online purchasing were found to be mitigating factors against ecommerce adoption amongst SMMEs in the Lesotho tourism industry. Finally, an adapted UTAUT model is proposed for further study of e-commerce adoption in a developing country context.

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Impact of E-Commence Technology Adoption in Dubai SMEs

Almtiri

Miah

2019

2019 IEEE Asia-Pacific Conference on Computer Science and Data Engineering (CSDE)

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Exploring the Relationship between E-Commerce Adoption and Business Strategy: An Applied Study on the Jordanian Telecommunication Companies

Cited by 5 publications

References 12 publications

Preventing Human Error on Online Transaction (A Case Study of B.com)

Preventing Human Error on Online Transaction (A Case Study of B.com)

The Adoption of e‐Commerce in the Lesotho Tourism Industry

Impact of E-Commence Technology Adoption in Dubai SMEs

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