Gaming in industrial management - quality and competence in advanced training

Rauch-Geelhaar, Christiane; Jenke, Karsten; Thurnes, Christian M.

doi:10.1080/0953728031000107653

Cited by 15 publications

(12 citation statements)

References 1 publication

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“…'action-learning' or 'learning-by-doing'. Computer-based simulation and gaming in particular provide useful hands-on learning approaches (Towne et al 1993, de Jong and Sarti 1994, Riis 1995, Shtub 2001, Rauch-Geelhaar et al 2003, Olhager and Persson 2006 stemming from the notion of programmed learning and teaching machines (e.g. Thomas et al 1963).…”

Section: The Importance Of End-user Trainingmentioning

confidence: 99%

The development and application of an interactive end-user training tool: part of an implementation strategy for workload control

Stevenson

Huang

Hendry

2009

Production Planning & Control

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Workload control (WLC) is a production planning and control (PPC) concept designed for complex manufacturing environments, with particular relevance to make-to-order (MTO) companies and small and medium sized enterprises (SMEs). Despite receiving much attention in the literature, few successful implementations have been reported. Moreover, a lack of awareness regarding WLC in industry affects the support it receives from employees within a company and, if implemented, it is sometimes misused or neglected. This article presents a new interactive WLC training and implementation tool developed within a WLC decision support system (DSS) which uses simulation to generate the incoming order stream at the customer enquiry and job entry stages and to mirror the throughput time variability on the shop floor of real-life manufacturing environments. This provides an action-learning package for end-users in order to improve understanding of the concept and generate support prior to implementation. In particular, the tool provides training and decisionmaking experience in: parameter setting; due date setting; the acceptance/rejection of jobs; scheduling intervention; order release decisions; and capacity management. This article reports on the application of the tool as part of a strategy to implement WLC in a small subcontract MTO company. Among other results, use of the tool: improved understanding of WLC; highlighted gaps between current business processes and those supported by WLC; and led to rethinking the choice of end-user for the DSS.

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Section: The Importance Of End-user Trainingmentioning

confidence: 99%

The development and application of an interactive end-user training tool: part of an implementation strategy for workload control

Stevenson

Huang

Hendry

2009

Production Planning & Control

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“…This is a practice we observed in our micro/SMEs, where employees, or knowledge donors, were allocated to different projects and multi-tasks where they could directly 'donate' their knowledge to other areas of the project and within other teams. Indeed high level flexibility and ability to work in changing team structures has been shown by researchers to improve performance (Rauch-Geelhaar et al 2003) and all our respondents, including medium enterprises, reported this as best practice.…”

Section: Knowledge Donorsmentioning

confidence: 60%

“…Innovation is said to be a function of the firm's structure, thus innovative processes also lie at the core of the firm (Leonard- Barton, 1995). Knowledge is seen as an agent for innovation (Rauch-Geelhaar et al, 2003). As KS occurs at both the individual and firm level, firms often use the individual mode of KS to capture knowledge on a larger scale.…”

Section: Knowledge Sharing For Innovation Performancementioning

confidence: 99%

Knowledge sharing for innovation performance improvement in micro/SMEs: an insight from the creative sector

Tassabehji

Mishra

Dominguez-Péry

2019

Production Planning & Control

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As the economy becomes more reliant on innovative, knowledge-intensive firms, understanding the interaction between knowledge and improving innovation performance is increasingly important. Despite the majority of UK businesses being micro, small or medium-sized enterprises (micro/SMEs), knowledge management research has tended to focus on large companies, and the findings may not be applicable to micro/SMEs, especially in the creative sector. Moreover, the important role played by knowledge sharing in innovation can be critical to successful performance for smaller players in the creative sector where resources are limited. Our study presents an insight from micro/SMEs operating in a highly knowledge-intensive and innovative creative industrygames/entertainment software development. Using a mixed method approach, we investigate knowledge sharing and its contribution to firm innovation performance improvements. Our findings suggest that micro/SMEs are at the forefront in the creative sector precisely because of their smaller size. Our study reveals evidence of knowledge donation but limited evidence of knowledge collection in the knowledge-sharing process in micro/SMEs. We develop a knowledge-sharing model for innovation performance improvement in micro/SMEs. This highlights the importance of industry context, individual knowledge and organisational size in the role of knowledge sharing in innovation performance.

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“…O uso da simulação apresenta diversos benefícios entre os quais: a possibilidade de representação da complexidade de um sistema de produção, a comparação entre projetos alternativos, mensurar os efeitos de diferentes políticas sobre o desempenho do sistema, formar as competências necessárias onde o conhecimento atual não é suficiente, desenvolver as melhores habilidades cognitivas e capacidade crítica, incluir o ambiente econômico no foco gerencial, desenvolver espírito crítico nas decisões, estimular a transposição da aprendizagem. (LAW; KELTON, 2000;PESSÔA;MARQUES FILHO, 2001;FIGUEIREDO;ZAMBOM;SAITO, 2001;ROBINSON, 2003;RAUCH-GEELHAAR;JENKE;THURNES, 2003).…”

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Modelo De Simulação Aplicado Ao Conceito Da Produção Enxuta No Ensino De Engenharia De Produção

Satolo¹

2011

Revista GI

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A utilização de jogos e simulação têm se difundido atualmente como uma ferramenta de apoio ao ensino. No entanto, estes ainda estão restritos a poucos quando se aborda o ensino de engenharia de produção devido, principalmente, à dificuldade de se criar um jogo. O presente artigo visa suprir esta necessidade apresentando um jogo didático de montagem de aviões de papel. A partir de uma fábrica pré-estruturada, os participantes são envolvidos e estimulados a modificarem o ambiente fabril, por meio dos conhecimentos adquiridos no decorrer do semestre letivo. São tratados diversos tópicos relativos à produção enxuta, como: lotes de produção; padronização do trabalho; simplificação de operações; formação de células de manufatura; cálculo de tempo de ciclo, cálculo de takt time; aumento de velocidade e ritmo de trabalho; redução do tempo de atravessamento; diminuição de transporte; curva de aprendizagem; e atividades que agregam/não agregam valor. Como resultado nota-se, entre diversos aspectos, a melhora por parte dos participantes na compreensão dos ensinamentos teóricos, já que a aplicação da simulação demonstrar possíveis casos e dificuldades que enfrentarão no ambiente fabril.

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Gaming in industrial management - quality and competence in advanced training

Cited by 15 publications

References 1 publication

The development and application of an interactive end-user training tool: part of an implementation strategy for workload control

The development and application of an interactive end-user training tool: part of an implementation strategy for workload control

Knowledge sharing for innovation performance improvement in micro/SMEs: an insight from the creative sector

Modelo De Simulação Aplicado Ao Conceito Da Produção Enxuta No Ensino De Engenharia De Produção

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