‘Ideal nurses and the emotional labour of nursing’

Mazhindu, Deborah

doi:10.7748/nr2009.01.16.2.91.c6764

Cited by 13 publications

(8 citation statements)

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“…Exploring the process of Fitting in as identities alignment may be usefully undertaken in other national contexts since cited literature indicates that the problems of transition and retension are not limited to Singapore. The role of emotional labour in developing professional and organisational identities in the nursing context also merits further examination though interest in this line of enquiry is intensifying and can lay claim to some very useful contributions to date (see Mazhindu, 2009;Sawbridge and Hewison, 2013).…”

Section: Discussionmentioning

confidence: 99%

New nurse transition: success through aligning multiple identities

Leong

Crossman

2015

Journal of Health Organization and Management

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Although the concept of Fitting in and its relation to the attrition of novice nurses has been explored in global studies, that relationship has not yet been theorised as the dynamic alignment of multiple identities. Also, whilst most research around Fitting in, identity and retention has been conducted in western countries, little is known about these issues and their interrelationship in the context of Singapore. The study should inform decision making by healthcare organisations, nurse managers and nursing training institutions with respect to improving the transition experience of novice nurses.

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Section: Discussionmentioning

confidence: 99%

New nurse transition: success through aligning multiple identities

Leong

Crossman

2015

Journal of Health Organization and Management

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“…Emotional labour requires flexibility and adjustment, anticipation, planning, pacing and troubleshooting (James 1993). Our emotions affect learning (Mazhindu 2009), are present in the classroom and require skilled management. This is not to imply that they should be dismissed, but worked through effectively.…”

Section: Discussionmentioning

confidence: 99%

Experiences of instructors delivering the Mental Health First Aid training programme: a descriptive qualitative study

Terry

2010

Journal of Psychiatric and Mental Health Nursing

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Mental health literacy among the public is often poor, and although people frequently encounter others experiencing mental distress in their workplace, families and communities, they may be ill-equipped to provide appropriate support. 'Mental Health First Aid' (MHFA), a 12-h mental health promotion programme seeks to address this, training people in the knowledge and skills needed to engage with someone experiencing mental health problems. Research relating to the MHFA programme has centred on course attendees, with a paucity of research surrounding the delivery of basic mental health training programmes. Understanding experiences of instructors delivering such programmes is key to the success of future delivery. This study sought to identify the views and experiences of instructors delivering the MHFA programme in Wales. Fourteen MHFA instructors participated in semi-structured audio-recorded interviews, with the transcripts analysed to identify key themes. This paper explores two of the identified themes namely prerequisite skills and support required by instructors. The study highlighted that because of the ensuing emotional labour experienced by instructors, universal mental health training programmes must put in place a clear infrastructure to train, support and monitor those delivering them, for programme roll-out to be effective.

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“…Hemşireler çalıştıkları kurumlarda üzücü bir olay yaşadıklarında ve bu durumu hasta yakınlarına anlatırken duygusal uyumsuzluk sonucunda duyguların yönetmek zorunda kalmaktadırlar. Bireylerin hissettikleri korku, endişe, ağrı ve panik duygularını hissetmek ve yönetmek için duygusal emeğin hemşirelik mesleğinde önemli ve anlamlı bir yeri bulunmaktadır (Philips 1996;Mazhindu 2009). Ayrıca hemşirelik mesleğinde duygusal emek kavramı, hemşirelerin çalışma esnasında yaşamış oldukları duyguları normalleştirmeyi ve bunları hastaların duyguları ile uyumlu hale getirmeyi içermektedir (Hyunh ve ark.,2008).…”

Section: Kavramsal çErçeve 1duygusal Emek Davranışı Kavramı Ve Alt Boyutlarıunclassified

Emotional Labor Behavior and Impacting Factors In Nurses: Example of Public Hospitals

Demir

Oruç²,

Baştürk

et al. 2021

Samsun Sağlık Bilimleri Dergisi

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The aim of the study is to determine the emotional labor levels of nurses and the factors related them. Method: The data of the research, which is a descriptive study, were collected between January and February 2020. 310 nurses participated in the study. To collect research data, socio-demographic characteristics questionnaire, Emotional Labor Scale (Nurses) was used in nurses. Results: 90.3% of the participants are in the position of clinic nurses. 60% work both day and night. The overall average of the emotional labor behavior scale was 3.88 ± 0.56; It was found that the average of in-depth, superficial and emotional labor behavior dimensions were 3.87 ± 0.61, 3.86 ± 0.59 and 3.96 ± 0.66 respectively. Conclusion:As a result of the study, it was determined that nurses display the highest level of sincere behavior and the least level of superficial behavior. In addition, it has been determined that the unit studied, age, education level and working style have an effect on emotional labor behavior.

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‘Ideal nurses and the emotional labour of nursing’

Cited by 13 publications

References 0 publications

New nurse transition: success through aligning multiple identities

New nurse transition: success through aligning multiple identities

Experiences of instructors delivering the Mental Health First Aid training programme: a descriptive qualitative study

Emotional Labor Behavior and Impacting Factors In Nurses: Example of Public Hospitals

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