Impact of Human Resource Development on Public Service Through Employee Performance Of Center Mamuju

Abstract

Public organizations as a place for providing services to the community must be supported by quality human resources. This is inseparable from the human resource development system, in creating superior human resources and having good performance so that the services provided can increase public satisfaction. This research is a quantitative type of research, which is conducted at the Civil Service and Civil Service Agency, Population and Civil Registry Office and five District Offices in Central Mamuju Regency. The sample in this study amounted to 102 people. Data collection was carried out through distributing questionnaires, observations, interviews and supporting documents related to the research topic. The results showed that the development of human resources through employee performance had an influence on the quality of public services in Central Mamuju Regency with an F calculated value of 15.668. greater than the F table, which is 3.09. For the probability value, the value is 0,000, smaller than 0.05.

Implementation of the National Civil Apparatus Competency Policy Strategy in Sinjai Regency

“…In the implementation of policy implementation, it can certainly be said to be successful if it is supported by quality and quantity human resources. Policy implementation is not only supported by human resources, but other resources such as budget, facilities and other infrastructure will determine the success of implementing the policy, because with an adequate budget, it certainly encourages program implementation, planning and controlling an activity because this becomes a the driving force of an activity implementation (Aeni et al, 2020;Dahlan et al, 2017;Yusuf, 2021). Likewise, the availability of facilities and infrastructure such as the procurement of office equipment, buildings as a service center for employees and buildings as a place to carry out education and training and the like, and other equipment that supports carrying out their duties and functions.…”

Implementation of Driving License Issuance Policy at Gowa Police Station

“…In this context, the Gowa Police Satpas is an organization that serves as a service and protector of the community in the field of traffic security and order with its technical and administrative duties. Yusuf (2021) explains that resources play an important role because policy implementation will not be effective if the supporting resources are not available, these supporting sources are staff who are relatively sufficient in number and have the expertise and skills to implement policies and adequate information for implementation purposes. It even becomes a burden for the institution, shifting from its original function as a supporter.…”

The role of leadership style and organizational culture on employee performance

“…Employees can perform special skills. The extent to which employees can carry out the assigned tasks will be known through their performance (Sinambela, 2019;Yusuf et al, 2021). Performance is a reflection of the level of income from the implementation of an activity program or policy in setting targets, visions, goals, and objectives outlined through the programming needed in a company (Isabel et al, 2021;Purnamasari et al, 2023;Yumhi et al, 2023).…”