Investigate Park and Ride performance assessment for the better sustainable urban transportation in Surabaya

Abstract

Parking lots on the side of the road result in a decrease in the capacity of the road, therefore it is necessary to provide Park and Ride (P&R) parking building facilities. The existence of parking building facilities must support the safety and smooth traffic. In addition to smooth traffic, an evaluation is also important to determine the quality of service in order to meet user expectations of parking facilities. The method used in this research is Importance Performance Analysis. The purpose of this study was to determine the assessment of the quality of service from the Mayjen Sungkono Surabaya Parking Building in terms of user perception. The questionnaire survey was conducted in the Mayjen Sungkono Surabaya parking building with a sample of 120 respondents. The results showed that parking building users were not satisfied with the services of the Mayjen Sungkono Surabaya parking building manager, one of which was in terms of reliability, namely the ability of officers to explain the service process of parking facilities.

Factors Affecting Commuters' Intentions in Using Park and Ride (P&R) Facilities Based on Theory of Planned Behavior

“…Variables and indicators were obtained from literature studies and modified according to the research objectives to identify factors influencing commuters' intentions to use P&R during the covid-19 pandemic. Intention to use P&R influenced by attitude consist of three items [6], [9], [24], [25], subjective norm consist of three items [6], [24], [26], perceived behavioral control, including P&R and public transportation conditions that consist of eight items [1], [5], [17], [27]- [30], policy, including vehicle use restrictions, parking restrictions in city center, and the use of public transportation during the covid-19 pandemic that consist of six items [15], [21], [31], [32], and intention to use P&R [6], [9], [24]. I2.…”

“…Based on Fajar & Djunaedi [4], big cities in Indonesia still use the old or conventional transportation planning paradigm, namely widening roads without being accompanied by sustainable transportation innovations, especially to meet the needs of people's movements. There are several problems with urban transportation, including a limited public transportation network and lousy quality of public transportation services, so the use of private vehicles is the only access for people in sub-urban areas to go to the city center [5]. This condition causes a low use of public transportation for commuters in Indonesia.…”