Investigating the effect of media synchronicity in professional use of video conferencing applications

Thomas, Manoj A.; Sandhu, Ramandeep; Oliveira, A. C.; Oliveira, Tiago

doi:10.1108/intr-12-2021-0887

Cited by 4 publications

(3 citation statements)

References 138 publications

(381 reference statements)

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“…Real-time interaction. Video conferencing tools allow students and teachers to communicate and interact in real-time, just as they would in a physical classroom [170]. This enhances the learning experience and helps foster a sense of community among students.…”

Section: Video Conferencing Toolsmentioning

confidence: 99%

The Influence of Emerging Technologies on Distance Education

et al. 2023

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Recently, during the COVID-19 pandemic, distance education became mainstream. Many students were not prepared for this situation—they lacked equipment or were not even connected to the Internet. Schools and government institutions had to react quickly to allow students to learn remotely. They had to provide students with equipment (e.g., computers, tablets, and goggles) but also provide them with access to the Internet and other necessary tools. On the other hand, teachers were trying to adopt new technologies in the teaching process to enable more interactivity, mitigate feelings of isolation and disconnection, and enhance student engagement. New technologies, including Virtual Reality (VR), Augmented Reality (AR), Mixed Reality (MR), Extended Reality (XR, so-called Metaverse), Big Data, Blockchain, and Free Space Optics (FSO) changed learning, teaching, and assessing. Despite that, some tools were implemented fast, and the COVID-19 pandemic was the trigger for this process; most of these technologies will be used further, even in classroom teaching in both schools and universities. This paper presents a concise review of the emerging technologies applied in distance education. The main emphasis was placed on their influence on the efficiency of the learning process and their psychological impact on users. It turned out that both students and teachers were satisfied with remote learning, while in the case of undergraduate children and high-school students, parents very often expressed their dissatisfaction. The limitation of the availability of remote learning is related to access to stable Internet and computer equipment, which turned out to be a rarity. In the current social context, the obtained results provided valuable insights into factors affecting the acceptance and emerging technologies applied in distance education. Finally, this paper suggests a research direction for the development of effective remote learning techniques.

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Section: Video Conferencing Toolsmentioning

confidence: 99%

The Influence of Emerging Technologies on Distance Education

et al. 2023

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“…In addition, it has allowed for more effective addresses of regional issues to promote cooperation. Similarly, the European Union (EU)has been using virtual meetings and teleconferencing to improve communication and collaboration among its member countries and promote regional integration [104]. Hence, this method has improved communication and collaboration between various departments and field offices.…”

Section: Adoption Of Virtualization By the Governmentmentioning

confidence: 99%

A Review on Business Process Management System Design: The Role of Virtualization and Work Design

Bartlett,

Kabir,

Han

2023

IEEE Access

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Business Process Management (BPM) has emerged as a fundamental aspect of modern business, revolutionizing task execution and operational efficiency. This study explored the integration of BPM, virtualization, and work design to enhance organizational performance and productivity. The objective is to contribute to the ongoing dialogue on the combined impact of these elements on BPM systems and their applicability in contemporary office settings. Through a systematic literature review, 136 journal articles were examined and selected from 2,248 articles matching the search criteria. This review reveals major gaps in the current literature and identifies opportunities for further research and investigation. These findings underscore the potential significance of integrating virtualization and work design in BPM systems to enhance flexibility, scalability, and agility. Organizations can effectively respond to dynamic business needs and market conditions by leveraging virtual resources, thus eliminating the constraints of physical proximity. We provide a reflective discussion linking theoretical understanding with empirical evidence from literature. Our analysis revealed promising avenues for future research, emphasizing the role of usability in BPM system design and its impact on task accomplishment. This systematic literature review underscores the role of virtualization and work design in BPM system design. We found that both components not only enhanced the performance and effectiveness of BPM systems, but also improved flexibility, scalability, and user experience. A holistic approach to BPM system design has emerged as crucial, encompassing process modelling, automation, workflow management, integration, analytics, reporting, governance, and continuous improvement. Despite the evident benefits, our review identified distinct challenges such as managing system complexity, ensuring security, navigating resistance to change, and harmonizing technology with human elements. Our analysis underscores avenues for research that have not yet been thoroughly explored and opportunities to further extend knowledge in this field.

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“…Some media may be more effective in facilitating the conveyance process, while others may be more effective in supporting the convergence process. For example, media with high synchronicity, such as face-to-face communication, are considered more suitable for tasks that require high levels of convergence, as they allow for immediate feedback, the use of multiple cues, and natural language (Thomas et al, 2023). In contrast, asynchronous media, such as email, may be more suitable for tasks that primarily involve conveyance, as they allow for the transmission of information without the need for immediate interaction (Parlamis & Dibble, 2019).…”

Section: Theoretical Backgroundmentioning

confidence: 99%

At The Heart of Digital Collaboration: Navigating Interpersonal Affective Pathways in Digitalized Work Environments

Saigot

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This dissertation delves into the intricate and pluralistic nature of interpersonal affective processes in online collaborative environments. Recognizing affect as a psychophysiological phenomenon that transcends purely cognitive or physiological experiences, this work explores the dynamic interplay between internal mental or biological changes and external social or physical factors. Central to this exploration is the concept that these affective processes, crucial in structuring online collaboration, can only be fully comprehended only through a holistic approach. Accordingly, this research comprises four interrelated studies, each contributing uniquely to the overarching aim: to elucidate how digital media technologies shape affective experiences in digitalized collaborative work settings. The first study introduces Mood Synchronicity Theory, focusing on how media-enabled affective processes influence team problem-solving dynamics. The second study, a theory-generative research synthesis, proposes a model of affective alignment in online collaboration and expands on Media Affectivity theory, exploring the role of digital collaboration tools in mediating affective information exchange. In the third study, a laboratory experiment quantifies different trajectories proposed by mood synchronicity and media affectivity theories, particularly examining affective alignment's moderating role between team colocation and creative outcomes. The final study, focusing on neurodivergent workers, particularly those with autism, investigates how variations in brain functioning can alter typical experiences of digitalized collaborative environments. Findings suggest that technology bridges internal affective, cognitive, and physiological changes to external ones, opening up the social dimension of collaboration. Collectively, these studies offer a path-centric framework for understanding the complex interrelations between digital media, affective processes, problem-solving, creative outcomes, and neurodiverse experiences in digitalized workplaces. This dissertation not only sheds light on the transformative potential of digital tools in organizational practices but also paves the way for future research in the field.

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Investigating the effect of media synchronicity in professional use of video conferencing applications

Cited by 4 publications

References 138 publications

The Influence of Emerging Technologies on Distance Education

The Influence of Emerging Technologies on Distance Education

A Review on Business Process Management System Design: The Role of Virtualization and Work Design

At The Heart of Digital Collaboration: Navigating Interpersonal Affective Pathways in Digitalized Work Environments

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