Knowledge sharing enablers, processes and firm innovation capability

Abstract

Purpose This paper aims to examine a research model that links knowledge sharing enablers, processes and outcome dimensions in law enforcement in the United Arab Emirates (UAE). It attempts to examine the impact of knowledge self-efficacy and top management support on knowledge donating and collecting. It also attempts to examine the effect of these two aspects of knowledge sharing on firm innovation capability. Design/methodology/approach This study used a quantitative approach, with data collected by questionnaire from 685 police officers in a law enforcement agency in the UAE. Findings Knowledge self-efficacy and top management support have a positive impact on knowledge donating and collecting. Only knowledge collecting, however, had a positive effect on firm innovation capability. Research limitations/implications The study has significant academic and practical implications. It supports a previous research model that links enablers, processes and outcomes of knowledge sharing, and confirms them in the context of law enforcement in the UAE. It could also help law enforcement agencies to promote a knowledge sharing culture to support innovation in the UAE. Originality/value The research model is likely to be particularly valuable in knowledge-intensive organizations such as the law enforcement sector. Knowledge sharing is often overlooked by organizations in the UAE because there has to date been little research in this field.

Fostering Frontline Employees’ Innovative Service Behavior: The Role of Workplace Friendship and Knowledge Sharing Process

“…Despite the significant effect of knowledge collecting, this study concluded that knowledge donating was not related to FLEs innovative service behavior. This study is partially in line with previous studies that empirically found knowledge collecting as a better contributor in facilitating the employee innovative work behavior (Akram et al 2018;Hussein et al 2016;Kamasak & Bulutlar, 2009). However, regarding this inconsistent findings, we should not rule out…”

Investigating Information and Communication Technology (ICT) Usage, Knowledge Sharing and Innovative Behavior among Engineers in Electrical and Electronic MNCs in Malaysia

“…Jurnal Pengurusan 58(2020) https: //doi.org/10.17576/pengurusan-2020-58-11 3 such as communication, information systems, rewards, organization structure, job satisfaction, organizational culture, organizational climate, leadership, the norm of reciprocity and trust, and intrinsic-extrinsic, and motivation (Ali, Paris & Gunasekaran 2019;Chmielecki 2017;Goh et al 2020;Kaabi, Elanain, & Ajmal 2018;Kucharska & Bedford 2019;Razmerita, Kirchner & Nielson 2016). All the information and knowledge sharing is entirely dependent on the provider and supplier knowledge, not knowledge recipient (Hussein et al 2016). While the twoway information sharing is different, it involves the exchange of information and knowledge between individuals and other individuals through giving and receiving knowledge.…”

Enhancing competitive advantage in Hong Kong higher education: Linking knowledge sharing, absorptive capacity and innovation capability

“…Several recent studies attempted to investigate some of the aforementioned factors, for instance, between knowledge sharing and absorptive capacity (Ali, Musawir, & Ali, 2018;Rafique, Hameed, & Agha, 2018); between knowledge sharing and innovation (Hussein, Singh, Farouk, & Sohal, 2016;Soto-Acosta, Popa, & Palacios-Marqués, 2017); and among knowledge sharing, absorptive capacity and innovation (Curado, Oliveira, Maçada, & Nodari, 2017;Kang & Lee, 2017). As most of these studies are conducted in other countries and industries, their generalisability is still questionable.…”