Komunikacja lekarz – pacjent w opinii pacjentów

Sulkowska, Agnieszka; Milewski, Stanisław; Kaczorowska-Bray, Katarzyna

doi:10.31261/logopediasilesiana.2018.07.03

Cited by 3 publications

(5 citation statements)

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“…The basic ones include the patient's poor health and well-being, high level of anxiety or negative emotions, and some personality traits. Low self-esteem may also be a barrier (including the patient's indecision, failure to ask for a more detailed explanation or clarification of information that is unclear to the patient) and a low level of cognitive abilities, which translates into a lack of understanding of the doctor's statements (K. Barłóg, M. Barłóg, 2022;Chapman, Roberts, Duberstein, 2011; Sulkowska, Milewski, Kaczorowska-Bray, 2018). Some of these barriers can be reduced by building a partnership with the patient and involving family members.…”

Section: Benefits Resulting From a Partnership Between The Doctor And...mentioning

confidence: 99%

“…The analysis of research results also leads to the conclusion that the doctor should provide the patient with a sense of security and leave hope that health problems will be positively solved (Sulkowska, Milewski, Kaczorowska-Bray, 2018). The communication skills of the doctor or therapist result in a good relationship with the patient, which translates into an increase in the patient's confidence in the proposed therapy and, consequently, an increase in the effectiveness of the treatment (Bankiewicz-Nakielska, Walkiewicz, Tyszkiewicz-Bandur, Karakiewicz, 2017).…”

Section: Consequences Of Ineffective Communication Between Health Car...mentioning

confidence: 99%

“…In a situation of increasing diagnostic possibilities and more and more modern treatment techniques, people forget that, to a large extent, professional doctor-patient communication significantly affects the pace of the patient's recovery. Empathic communication in the event of illness is a valuable therapeutic tool (Sulkowska, Milewski, Kaczorowska-Bray, 2018;Świrydowicz, 2011).…”

Section: Consequences Of Ineffective Communication Between Health Car...mentioning

confidence: 99%

“…Patients also indicate that health care professionals have little control over non-verbal communication (including: lack of eye contact, or inappropriate speaking pace). Unfortunately, due to the short time allocated for the visit, doctors often interrupt patients' statements or limit the conversation to a minimum (Sulkowska, Milewski, Kaczorowska-Bray, 2018).…”

Section: Consequences Of Ineffective Communication Between Health Car...mentioning

confidence: 99%

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Managing the relationship with the patient and his family in the process of coordinated and personalized treatment

Barłóg

2024

FetR

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The article presents the challenges that primary health care will face in the coming years, especially from the perspective of coordinated and personalized medicine. In personalized treatment, where cooperation between the doctor and the patient is long-term and regular, apart from medical issues, the key issue seems to be the relationship not only with the patient, but also the involvement of the immediate social environment in the support process. Cooperation with the family makes it easier for the patient to understand the individual steps of the therapy, strengthens the maintenance of motivation for treatment, or compliance with established actions, therefore, when planning the medical therapy process, the doctor should take into account the needs of not only the patient, but also his family.

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Section: Benefits Resulting From a Partnership Between The Doctor And...mentioning

confidence: 99%

Section: Consequences Of Ineffective Communication Between Health Car...mentioning

confidence: 99%

Section: Consequences Of Ineffective Communication Between Health Car...mentioning

confidence: 99%

Section: Consequences Of Ineffective Communication Between Health Car...mentioning

confidence: 99%

See 2 more Smart Citations

Managing the relationship with the patient and his family in the process of coordinated and personalized treatment

Barłóg

2024

FetR

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“…Posiadanie przez lekarza kompetencji komunikacyjnych przekłada się na trafniejsze rozpoznanie i zrozumienie problemów pacjenta [1]. Od umiejętności komunikacyjnych lekarza zależy w znacznej mierze wyrażenie zgody przez pacjenta na proponowaną terapię, jego zaangażowanie w proces leczenia, jak również tempo procesu zdrowienia [9]. Właściwa komunikacja w relacji lekarz-pacjent wpływa stabilizująco na emocje, powoduje wzrost zaangażowania pacjenta w zaordynowaną terapię, a także pozwala na trafniejsze rozpoznanie potrzeb oraz oczekiwań chorego [8].…”

Section: Kompetencje Komunikacyjneunclassified

Selected aspects of communication with an oncological patient

Gacek¹

2021

Med Og Nauk Zdr.

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Wprowadzenie i cel pracy. Umiejętność prowadzenia rozmowy z pacjentem ma szczególne znaczenie w przypadku schorzeń onkologicznych, kiedy to lekarz postawiony zostaje w obliczu konieczności przekazania pacjentowi niepomyślnych informacji oraz radzenia sobie z towarzyszącymi tej sytuacji emocjami pacjenta. Celem pracy była próba przedstawienia wybranych aspektów komunikacji z pacjentem onkologicznym oraz ich wpływu na jakość relacji na płaszczyźnie lekarz-pacjent. Skrócony opis stanu wiedzy. Właściwa komunikacja między lekarzem a pacjentem może łagodzić lęk i stres związany z chorobą oraz pomóc w jej akceptacji, dlatego też ważna jest umiejętność okazywania pacjentowi empatii, akceptacji, zrozumienia, życzliwości, co z kolei warunkuje posiadanie przez lekarza kompetencji komunikacyjnych. W kontakcie z pacjentem istotne znaczenie ma budowanie przyjaznej atmosfery oraz okazywanie zrozumienia i akceptacji dla jego emocji, co daje choremu poczucie wsparcia i bezpieczeństwa. W procesie komunikacji z pacjentem onkologicznym duże znaczenie przypisuje się komunikacji niewerbalnej, która nabiera dla pacjenta szczególnego znaczenia w sytuacji, gdy odnosi on wrażenie, że lekarz nie jest z nim szczery. Umiejętność odczytywania komunikatów werbalnych i niewerbalnych pozwala na adekwatny do sytuacji dobór metody prowadzenia dialogu. Podsumowanie. Zadowalająca komunikacja może przyczynić się do optymalizacji procesu leczenia, zmniejszenia stresu oraz lepszego radzenia sobie przez pacjenta z chorobą, podczas gdy niewłaściwa komunikacja może mieć wpływ na pogorszenie jakości jego życia.

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Determinants of Doctor–Patient Communication in Terms of Patient Rights During the COVID-19 Pandemic

Jaroń,

Grajek,

Kobza

2024

Healthcare

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Background. Today, the public does not want to be just a passive consumer of health services. Patients often expect to be informed and involved in decisions about their health. Objective. With better doctor–patient communication, patients are more likely to follow treatment recommendations. Material and methods. The study was conducted using a face-to-face survey method on a group of 203 adult, independent patients from 2021 to 2022 at a medical facility, i.e., a rehabilitation clinic. The purpose of this study was to assess the determinants of doctor–patient communication in terms of patient rights. One of patients’ rights is the right to information about their health condition and treatment methods and the right to ask questions when the doctor does not provide details about the treatment or diagnosis or when it is not understandable. Doctors providing information to the patient and the opportunity for the patient to ask questions are key elements in the process of making informed decisions regarding further medical treatment. Therefore, patients were divided into two groups: active (+) and passive in communication (−) with doctors. Results. Patients who were active in communication (33%) wanted to ask questions or had the opportunity to ask the doctor questions, and thus, they were able to take an active part in the discussion with the doctor. In contrast, patients who were passive in communication (67%) did not want to ask questions or did not have the opportunity to ask the doctor questions, and therefore, their active participation in the discussion and thus their right to ask questions may have been limited. The authors’ survey shows that respondents with active communication were significantly more likely than patients with passive communication (almost 100% vs. 86%) to obtain information about their condition (p = 0.002), diagnostic methods (p = 0.003), therapeutic methods (p = 0.00007), treatment results, and prognosis (p = 0.0008). Moreover, almost all respondents with active communication as opposed to respondents with passive communication (95% vs. 52%) rated communication with doctors highest (on a scale from 0 to 5), including credible and professional approach to patients (p < 0.0001), providing information in clear and simple language (p < 0.0001), answering questions asked by patients (p < 0.0001), openness and kindness (p < 0.0001), maintaining professional confidentiality (p < 0.0001), or emotional support (p < 0.0001). Conclusions. Hence, the primary key element of the medical consultation is appropriate amount and content of information given to the patient, providing explanations and answering questions. Also importantly, according to the results, active communication between patients and doctors was significantly influenced by female gender, higher education, and a positive evaluation of communication with doctors.

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Komunikacja lekarz – pacjent w opinii pacjentów

Cited by 3 publications

References 4 publications

Managing the relationship with the patient and his family in the process of coordinated and personalized treatment

Managing the relationship with the patient and his family in the process of coordinated and personalized treatment

Selected aspects of communication with an oncological patient

Determinants of Doctor–Patient Communication in Terms of Patient Rights During the COVID-19 Pandemic

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