Linking of Egoistic, Altruistic, and Biospheric Values to Green Loyalty: The Role of Green Functional Benefit, Green Monetary Cost and Green Satisfaction

Imaningsih, Erna Sofriana; Tjiptoherijanto, Prijono; Heruwasto, Ignatius; Aruan, Daniel Tumpal H.

doi:10.13106/jafeb.2019.vol6.no2.277

Cited by 14 publications

(13 citation statements)

References 54 publications

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“…The results of this study are in line with research conducted by (Imaningsih et al, 2019) which states that green satisfaction does not affect green loyalty. The results of this study are also in line with research conducted by Annas et al (2016) and Khoirulloh et al (2018), which states that satisfaction does not have a positive and significant effect on customer loyalty.…”

Section: Discussionsupporting

confidence: 91%

Analysis of Effects of Product Quality, Promotion and Received Value Towards Customer Loyalty through Customer Satisfaction Grab Food

Erdiansyah

Imaningsih

2021

JBMS

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The purpose of this study was to determine the effect of product quality, promotion, and perceived value on customer loyalty with customer satisfaction as an intervening variable. The population of this research is Grab Food customers. The population in this study were Grab Food customers. The sample was taken by purposive sampling method with the criteria being Grab Food customers or had used it 3 times, and the samples analyzed were 125 respondents. The research method used is causal research to prove the theory with quantitative analysis approach with data analysis method using Structural Equation Model - Partial Least Square. The model test results show that the effect on customer satisfaction is strong and on customer loyalty is moderate, the predictive capability of the theory is large, and the relationship between the structural model and the measurement model is fit. The results of hypothesis testing conclude that product quality, promotion and perceived value variables affect customer satisfaction. The product quality and promotions do not affect customer loyalty either directly or through customer satisfaction. Perceived value directly affects customer loyalty but does not affect customer loyalty through customer satisfaction. And customer satisfaction does not directly affect customer loyalty.

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Section: Discussionsupporting

confidence: 91%

Analysis of Effects of Product Quality, Promotion and Received Value Towards Customer Loyalty through Customer Satisfaction Grab Food

Erdiansyah

Imaningsih

2021

JBMS

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“…Kiatkawsin et al [65] found the biospheric values showed a strong influence on consumers' likelihood of choosing sustainable products. Imaningsih et al [34] found the egoistic and biospheric values to have a positive effect on green loyalty. Thus, we hypothesize: Hypothesis 5 (H5).…”

Section: Hypothesis 3 (H3) Egoistic Concerns About Air Pollution Are Positively Associated With Air Pollution Adaptation Strategiesmentioning

confidence: 99%

“…For example, De Dominicis et al [ 33 ] examined the different values and found that these values had different effects on pro-environmental behaviors in the cases of conserving energy, using public transportation, and participating in a beach clean-up event. Imaningsih et al [ 34 ] analyzed the influence of egoistic, altruistic and biospheric values on green functional benefits, green monetary cost, green satisfaction, and green loyalty. They found that egoistic and supply chain values have a positive effect on green loyalty, while altruistic values do not affect green loyalty.…”

Section: Literature Reviewmentioning

confidence: 99%

Using Social Media Mining and PLS-SEM to Examine the Causal Relationship between Public Environmental Concerns and Adaptation Strategies

Yang

Huang

Hsiao

2021

IJERPH

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With growing scientific evidence showing the harmful impact of air pollution on the environment and individuals’ health in modern societies, public concern about air pollution has become a central focus of the development of air pollution prevention policy. Past research has shown that social media is a useful tool for collecting data about public opinion and conducting analysis of air pollution. In contrast to statistical sampling based on survey approaches, data retrieved from social media can provide direct information about behavior and capture long-term data being generated by the public. However, there is a lack of studies on how to mine social media to gain valuable insights into the public’s pro-environmental behavior. Therefore, research is needed to integrate information retrieved from social media sites into an established theoretical framework on environmental behaviors. Thus, the aim of this paper is to construct a theoretical model by integrating social media mining into a value-belief-norm model of public concerns about air pollution. We propose a hybrid method that integrates text mining, topic modeling, hierarchical cluster analysis, and partial least squares structural equation modelling (PLS-SEM). We retrieved data regarding public concerns about air pollution from social media sites. We classified the topics using hierarchical cluster analysis and interpreted the results in terms of the value-belief-norm theoretical framework, which encompasses egoistic concerns, altruistic concerns, biospheric concerns, and adaptation strategies regarding air pollution. Then, we used PLS-SEM to confirm the causal relationships and the effects of mediation. An empirical study based on the concerns of Taiwanese social media users about air pollution was used to demonstrate the feasibility of the proposed framework in general and to examine gender differences in particular. Based on the results of the empirical studies, we confirmed the robust effects of egoistic, altruistic, and biospheric concerns of public impact on adaptation strategies. Additionally, we found that gender differences can moderate the causal relationship between egoistic concerns, altruistic concerns, and adaptation strategies. These results demonstrate the effectiveness of enhancing perceptions of air pollution and environmental sustainability by the public. The results of the analysis can serve as a basis for environmental policy and environmental education strategies.

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“…There are many conceptualizations of green products (Juliana, Djakasaputra & Pramono, 2020). Most researchers believe that green products "have minimum carbon emissions, product packaging is decomposable, and product disposal itself is eco-friendly as it may not increase waste" (Imaningsih, Tjiptoherijanto, Heruwasto & Aruan, 2019).…”

Section: Green Buying Behavior and Green Satisfactionmentioning

confidence: 99%

Antecedents and Mediating Role of Green Buying Behavior

Khalique¹,

Iftikhar²,

Yaacob³

et al. 2020

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Sustainability of the environment is one of the major issues both in developed and developing countries. There is an abundance of studies on green buying behavior. However, a few have studied the mediating role of green buying behavior. Thus, we have developed a new model that has five direct and three mediating relationships. This empirical research has used a snowball sampling technique for collecting the data. We distributed 400 questionnaires and received 377 valid responses. The study has used Smart PLS software for data analysis, including reliability, validity, and generating measurement and structural models. We found that green brands, green identification, and social influence are significant predictors of green buying behavior. Further, we find that the green brand image and green buying behavior promote green satisfaction. The results also suggest that green buying behavior mediates (1) green image and green satisfaction, (2) social influence and green buying behavior, (3) self-identification, and green satisfaction. We also found that consumers have a favorable attitude towards green buying behavior. However, there is a huge gap in consumers’ attitudes and actual buying behavior. Thus, marketers and practitioners need to develop strategies that would translate a favorable attitude toward actual buying behavior.

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Linking of Egoistic, Altruistic, and Biospheric Values to Green Loyalty: The Role of Green Functional Benefit, Green Monetary Cost and Green Satisfaction

Cited by 14 publications

References 54 publications

Analysis of Effects of Product Quality, Promotion and Received Value Towards Customer Loyalty through Customer Satisfaction Grab Food

Analysis of Effects of Product Quality, Promotion and Received Value Towards Customer Loyalty through Customer Satisfaction Grab Food

Using Social Media Mining and PLS-SEM to Examine the Causal Relationship between Public Environmental Concerns and Adaptation Strategies

Antecedents and Mediating Role of Green Buying Behavior

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