“…Measures enabling residents to report and geo-locate problems on roads or with street equipments have been the subject of a cross-cutting analysis (De Feraudi & Saujot, 2017). Participatory democracy has also been addressed through electronic voting (Zaza, 2016) and open data (Courmont, 2015;Denis & Goëta, 2017). These works have therefore generally focused more on new relationships with private companies and citizens, although some resistance from government administrations (Courmont, 2015) or dominant urban service companies (Huré, 2017) has also been reported.…”