2010
DOI: 10.4065/mcp.2010.0145
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Pilot Study of Providing Online Care in a Primary Care Setting

Abstract: Although limited in scope, to our knowledge this is the largest study of online visits in primary care using a structured history, allowing the patient to enter any problem, and billing the patient when appropriate. The extent of conditions possible for treatment by online care was far-ranging and was managed with a minimum of message exchanges by using structured histories. Processes previously given as a free service or by nurse triage and subject to malpractice (protocols) were now documented and billed.

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Cited by 82 publications
(63 citation statements)
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“…While a dearth of information exists related to providing patients with information in hospital settings, evidence from outpatient settings suggest that this fear is unfounded. In the outpatient setting, access to information is associated with increased participation in health and illness management and better outcomes [27][28][29]. In the 30-years following Krantz's initial work on patient preference for information [14], evidence supporting negative effects of providing patients with access to information has not been demonstrated.…”
Section: Discussionmentioning
confidence: 97%
“…While a dearth of information exists related to providing patients with information in hospital settings, evidence from outpatient settings suggest that this fear is unfounded. In the outpatient setting, access to information is associated with increased participation in health and illness management and better outcomes [27][28][29]. In the 30-years following Krantz's initial work on patient preference for information [14], evidence supporting negative effects of providing patients with access to information has not been demonstrated.…”
Section: Discussionmentioning
confidence: 97%
“…Numerous large integrated medical systems, physician groups, and private companies, are now providing eVisits. [1][2][3][4][5][6][7][8] Using a new current procedural terminology code (99444) for eVisits, many health plans now also reimburse eVisits. 2 Despite this growing interest, little is known about eVisits.…”
mentioning
confidence: 99%
“…Dicha inclusión en la agenda de salud pública a nivel ministerial, académi-co, privado y de sistemas de salud permitiría iniciar una positiva discusión en torno a un tema hoy importante en muchos países desarrollados y en vías de desarrollo: qué se debe investigar, quién debe financiarlos y cuánto dinero debe inyectarse a cada etapa T1, T2 y T3 para un desarrollo sustentable y balanceado de la investigación, en favor de la salud de la población (16,(57)(58)(59)(60) . …”
Section: Comentarios Finalesunclassified