Plan do check action (PDCA) method: literature review and research issues

Abstract

The development of the industry that is increasingly making businesses try to be competitive by increasing technical knowledge and improving systems both internally and externally. PDCA is a quality management system that is used as a continuous improve­ment tool that is widely used in the service and manufacturing sectors. PDCA activities consist of four steps namely Plan, Do, Check, and Action with repeated stages forming like a circle. PDCA is a continuous improvement tool that is widely used in the services and manufacturing sector. The cycle of PDCA begins with small to check possible effects on systems, but then eventually progresses to larger and more specific improvements. The results of the implementation PDCA method can be used to solve the problems of qualitative and quantitative data problems that have been widely applied in the service and manufacturing sectors for continuous improvement and as a work pattern in improving a process or system in an organization and increasing productivity. The method used in this research is the literature review research paper has been published in 2015-2020 that have consistently applied the PDCA cycle. The result of this literature review is to describe the relationship between thinking or gaps in theoretical and practical thinking about the application of the PDCA method and the successful implementation in the service and manufacturing sectors as a contribution to further research.

Decentralized Enterprise Risk Management Issues under Rapidly Changing Environments

“…The PDCA methodology in the recent decades has become an important analysis tool, and it is still an appealing research topic. The research literature published in 2015-2020 is presented in (Isniah et al 2020) and shows primarily the strengths of the method. At the same time, some weaknesses of the method should be mentioned as well.…”

Quality management as the basis of business company operations for the purpose of customer satisfaction

“…), linking productivity and improvement, while subjective application of PDCA method requires great commitment to the process. means that the Plan, Execution, Verification, and Action must be carried out continuously [17].…”

Peningkatan Efisiensi Tempat Penyimpanan Dokumen dengan Menggunakan Metode 5S dan Siklus PDCA di Industri Farmasi

“…Untuk menyelesaikan permasalahan ini dan mempertimbangkan kemampuan sumber daya yang dimiliki, PDCA menjadi pilihan dan kemudian memadukannya dengan konsep 5S. Meskipun PDCA adalah konsep dan metode yang sudah lama diperkenalkan, namun keefektifannya masih diakui hingga sekarang (Isniah et al, 2020). Sedangkan 5S awalnya didasarkan pada akronim Jepang seiri (pemilahan), seiton (penataan), seiso (pembersihan), seiketsu (pemantapan) dan shitsuke (pembiasaan), yang digunakan sebagai platform untuk mengembangkan sistem manajemen terintegrasi dan dengan penggunaan TPM (Gapp et al, 2008).…”