Role of Information Professionals in Knowledge Management Programs: Empirical Evidence from Canada

Ajiferuke, Isola

doi:10.28945/530

Cited by 40 publications

(38 citation statements)

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“…According to Kathiravelu, Mansor and Kenny (2013), knowledge management can be described as the processes taken by firms to produce, maintain and share knowledge. Ajiferuke (2003) remarked that knowledge management involves the management of explicit knowledge, that is, knowledge that has been codified in documents, databases, webpages, et cetera and the provision of an enabling environment for the development, nurturing, utilisation and sharing of employees' tacit knowledge, that is, know-how, skills or expertise. The execution of an appropriate knowledge management programme in a business has the potential of improving customer services, continually improving business processes, quickly bringing new products to markets and bringing innovative new ideas to commercialisation (Heisig & Vorbeck 2001).…”

Section: Literature Reviewmentioning

confidence: 99%

Innovation capability of managers in Nigerian large-scale manufacturing companies

Popoola

Fagbola

2014

S. Afr. j. inf. manag.

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Background: Manufacturing companies in Nigeria operate in a turbulent business environment and managers therein need quality information to operate with keen market competition. Information seeking behavior and use as well as knowledge sharing are critical ingredients to enhance innovation capability of managers in business organisations like manufacturing companies for survival.Objectives: This study examines the contributions of information-seeking behaviour, information utilation and knowledge sharing to the prediction of the innovation capability of managers in large-scale manufacturing companies in Nigeria with special reference to the food, beverages and tobacco companies.Method: A total enumeration technique was used to administer copies of a questionnaire to a population of 400 managers in 12 food, beverages and tobacco companies that are listed on the Nigerian Stock Exchange. Of these, 357 responded. The response rate achieved was 89.3%.Results: The study found that there were significant multiple relationships between information-seeking behaviour, information utilisation, knowledge sharing and the innovation capability of the respondents. It was also found that information-seeking behaviour, information utilisation and knowledge sharing jointly and individually predict the innovation capability of the respondents. In addition, information-seeking behaviour contributed 22.18%, information utilisation contributed 44.12%, and knowledge sharing contributed 40.88% to the prediction of innovation capability of managers in food, beverages and tobacco companies in Nigeria. The study equally found that, apart from the traditional ways of sharing knowledge in organisations, social media technology such as Facebook and Twitter, amongst others, are new ways of sharing knowledge in large-scale manufacturing companies in Nigeria.Conclusion: The study recommends that managers in these companies should be encouraged to seek for more information, make more intensive use of information and share knowledge in order to improve their innovation capability.

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Section: Literature Reviewmentioning

confidence: 99%

Innovation capability of managers in Nigerian large-scale manufacturing companies

Popoola

Fagbola

2014

S. Afr. j. inf. manag.

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“…Previous research on library personnel's use of information system includes Ajiferuke (2003), Cohen (2005), Egunjobi & Awoyemi (2012), Rao & Babu (2001), and Ryan, Porter, & Miller, 2010). However, there is dearth of studies on KOHA library management software (an information system widely used in Nigeria), and the influence of social cognitive theory has rarely been considered.…”

Section: Introductionmentioning

confidence: 99%

The Influence of User Efficacy and Expectation on Actual System Use

Akinbobola

Adeleke

2013

IJIKM

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Many studies have been done on human-computer interaction (HCI), but there is a dearth of studies on the mandatory actual system use in Nigerian university libraries. The relationship between sources of computer self-efficacy and outcome expectancy on actual system use was assessed, based on social cognitive theory, by surveying mandatory use of KOHA version 3.0.1 integrated library management software. The questionnaire survey was conducted on 61 library personnel in 5 private Nigerian universities. Data were analyzed by multiple regression analysis and Pearson product moment correlation. The structural model accounted for 48% of variance in actual system use, 80% in computer self-efficacy, and 19% in outcome expectancy. This study suggests that usability, supportive management, and computer self-efficacy are important determinants of actual system use of KOHA software. Self-efficacy had influence on outcome expectancy. The implication of applying the social cognitive theory to actual system use of KOHA software by library personnel is discussed.

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“…Intranets, Web portals, blogs, wikis, social media, groupware, knowledge directories, communities of practice are increasingly used in libraries as knowledge-sharing tools, which has been reported in previous studies (Ajiferuke, 2003;Anderson, 2007;Farkas, 2007;Foo & Ng, 2008;Kim & Abbas, 2010;Mphidi & Snyman, 2004;Singh, 2007;Tripathi and Kumar, 2010). Use of these tools and practices helps academic libraries to improve performance and fulfill their mandate.…”

Section: Research Problemmentioning

confidence: 99%

Librarians' perceptions of knowledge management in developing countries: A case with Indian academic libraries

Nazim

Mukherjee

2013

The International Information & Library Review

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The purpose of this paper is to examine librarians' perceptions of knowledge management, including its concept, potential applications, benefits and major challenges of its applications in Indian academic libraries. A structured questionnaire, containing both open and close-ended questions, was sent by postal mail to 30 librarians of academic libraries in India of which 15 questionnaires were returned. Respondents were asked to define knowledge management and answer questions on its potential applications, benefits and major challenges of the knowledge management applications in academic libraries. Respondents were also allowed to specify their own views on the subject. The findings of the study show that there is a minor difference in how librarians define knowledge management. However, most of them focus on the use of technology or specific processes for the capture and use of explicit knowledge, rather than sharing and using more intangible knowledge embedded in the employees. They have positive attitude towards the applications of knowledge management into academic library practice, and not only because this can bring academic libraries closer to their parent organization, but also because it may help them to survive in an increasingly challenging environment. Although, librarians in the present study acknowledged that they are involved in the practices of knowledge management, but these were perceived as basic information management activities. Lack of understanding of knowledge management concepts, knowledge sharing culture, top management interest, incentives and rewards, financial resources and information technology infrastructure are perceived as the major barriers for incorporating knowledge management into academic library practice. Highlights The term 'intangibles knowledge' has been replaced by 'tacit knowledge' as suggested. KM initiatives in India The full names of the research laboratory acronyms "CSIR, ICMR and ICAR" have written. Discussion Typographical errorsAll the typographical errors, which were pointed out, corrected accordingly. Detailed Response to ReviewersHighlights  Librarians' perceptions of KM in India are shallow dealing with the management of only explicit knowledge or information management rather sharing and using tacit knowledge embedded in employees.  Respondents of the study have positive attitude towards the applications of KM into academic library practice, and believe it can improve library operations and services and bring academic libraries closer to their parent organizations.  Librarians in India are mostly involved in applying IT-based solutions, either for the management of various library operations and services or the development of intranets and institutional repositories, but no evidence has emerged for involvement in the creation and sharing of tacit knowledge.

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Role of Information Professionals in Knowledge Management Programs: Empirical Evidence from Canada

Cited by 40 publications

References 0 publications

Innovation capability of managers in Nigerian large-scale manufacturing companies

Innovation capability of managers in Nigerian large-scale manufacturing companies

The Influence of User Efficacy and Expectation on Actual System Use

Librarians' perceptions of knowledge management in developing countries: A case with Indian academic libraries

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