The title complexes, [RuCl(C(9)H(21)N(3))(C(12)H(12)N(2)O(2))]ClO(4)·2C(2)H(3)N, (I), and [Ru(C(9)H(21)N(3))(C(12)H(12)N(2)O(2))(H(2)O)](ClO(4))(2)·2H(2)O, (II), display similar structures with the Ru atom in a distorted octahedral environment. In the crystal packing of the chloride complex, (I), the Ru complex molecules are held together in pairs through C-H···Cl interactions of the 4,4'-dimethoxy-2,2'-bipyridine and chloride ligands. In the case of the aqua complex, (II), hydrogen bonding affords a tetrameric hydrogen-bonded network. These two structures are the first examples of complexes with the {Ru(1,4,7-trimethyl-1,4,7-triazacyclononane)} motif and an electron-rich substituted 2,2'-bipyridine ligand.