The Application of Technology Acceptance Model on Internet Banking Users in the City of Denpasar

Yasa, Ni Nyoman Kerti; Ratnaningrum, Luh Putu Rara Ayu; Sukaatmadja, Putu Gde

doi:10.9744/jmk.16.2.93-102

Cited by 16 publications

(16 citation statements)

References 26 publications

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“…Adapun banyaknya sampel penelitian sebanyak 115 responden. Penentuan jumlah sampel berdasarkan Ferdinand dalam (Yasa et al, 2014) yang menyatakan bahwa banyaknya sampel dalam sebuah penelitian berdasarkan 5-10 kali jumlah indikator dalam variabel penelitian. Sedangkan, jumlah indikator dalam variabel penelitian ini sebanyak 10 indikator, sehingga sepuluh indikator dikalikan sepuluh diperoleh 100.…”

Section: Metode Penelitianunclassified

Pendapatan, Pendidikan, Persepsi Kemudahan, dan Sikap sebagai Mediasi terhadap Keputusan Penggunaan Mobile Banking Syari’ah

Salmah

Hakim

2021

JIEI

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The existence of Covid-19 which limited society to transact online has made an increment several islamic banks in users and the number of transactions. The aim of this study was to review test how the influence of income, education, and perceived ease of use through attitude against the usage decision of shari’a mobile banking. A Structural Equation Model (SEM) was used to analyze in this study with WarpPLS 7.0 approach. Respondent of this research was general public of Surabaya City. Sampling technique which used in this study was purposive sampling as many as 115 respondents. The result present that perceived ease of use is the most significant factor affecting usage decision and attitude towards mobile banking directly. For the indirect test, perceived ease of use is able to influence the usage decision through attitude. Education and income not significantly influence the usage decision and attitude towards mobile banking directly, neither indirectly.

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Section: Metode Penelitianunclassified

Pendapatan, Pendidikan, Persepsi Kemudahan, dan Sikap sebagai Mediasi terhadap Keputusan Penggunaan Mobile Banking Syari’ah

Salmah

Hakim

2021

JIEI

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“…Berhubung semakin sederhananya proses penggunana teknologi dalam belanja online seperti mekanismenya mudah dimengerti, mudah dalam pemakaian, prosedur yang diberikan jelas, hingga konsumen akan semakin berkeinginan dalam melakukan pembelian melalui cara online, dengan pemahaman bahwa memakai belanja online akan bebas dari kesulitan (Bakar et al, 2017). Aspek lain dari pemahaman kemudahan dalam penggunaan yakni: easy to learn (mudah untuk dipahami), easy to use (mudah diterapkan), clear and understandable (pasti dan mudah dipahami) dan become skillful (menjadi pandai) (Yasa et al, 2014).…”

Section: Ease Of Useunclassified

Faktor-Faktor Yang Mempengaruhi Peningkatan Loyalitas Pelanggan BLIBLI.COM

Aqmala

Putra²,

Wijayani³

2021

HJMR

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The rapid development of technology in Indonesia which is accompanied by an increase of public intelligence to utilizing technology encourages the e-commerce entreprises to further increase the complexity of their business, so it will makes the competitors difficult to imitate and makes the customers become more loyal. The factors which can increase the customer loyalty including ease of use, quality of information, and trust. This strategic variables have significant effect on the existence of e-commerce enterprises in the industry, thus makes the companies need to prioritize these variables in decision making process. Therefore, this research aims to analyze the effect of ease of use, information quality, and trust on increasing the customer loyalty at blibli.com. The sampling method used was purposive sampling by drawing a sample size of 200 respondents. The analytical tool used is Structural Equation Modeling (SEM). The results of this research indicate that ease of use, information quality, and trust mediated by customer satisfaction significantly increase customer loyalty.

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“…The mediation impact of attitude to use on the relationship between computer self-efficacy and intention has been inconclusive over the past years. Some research (Chi, 2018;Holden & Rada, 2011;López-Bonilla & López-Bonilla, 2011;Yasa et al, 2014) includes attitude as a mediator model (Original TAM). There are researchers (Davis et al, 1989;Teo & Noyes, 2011;Ursavaş, 2013;Venkatesh et al, 2000) who favor the exclusion of attitude in the model (Revised TAM).…”

Section: Indirect Effect Of Computer Self-efficacy Onmentioning

confidence: 99%

“…One of the most well-known research models created by Davis (1989) is called the Technology Acceptance Model (TAM). It has been widely used to evaluate the behavior of an individual, precisely someone's intention to use a particular technology or system (Amin, 2007;Hasan, 2007;He et al, 2018;Holden & Rada, 2011;Lai, 2008;Munoz-Leiva et al, 2017;Redzuan et al, 2016;Sun & Jeyaraj, 2013;Yasa et al, 2014). Two antecedents influence individuals in accepting and using a particular technology or system.…”

Section: Introductionmentioning

confidence: 99%

The Indirect Effect of Computer Self-Efficacy of E-Commerce Users on Intention to Use

Soetanto¹,

Proboyo²,

Putri³

2020

ijbs

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E-commerce market in Indonesia has tremendous growth and predicted to become significant contributor to Foreign Direct Investment. Millennials, heavily affected by technology and internet, considered to be the driver growth of e-commerce. Applying the theory of modified Technology Acceptance Model (TAM), this research analyzes whether perceived of ease of use and perceived usefulness mediate the impact of computer self-efficacy on the behavior of e-commerce users to use Lazada platform. The study was a quantitative study with online questionnaire. Data of 200 respondents were analyzed by Structural Equation Modelling and the result shows that computer self-efficacy indirectly affects behavioral intention to use through perceived ease of use. Perceived usefulness and attitude towards use are not significant mediators because of their insignificance on intention to use. Computer self-efficacy has significant impact on behavioral intention mediated by perceived ease of use, but not by perceived usefulness.

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The Application of Technology Acceptance Model on Internet Banking Users in the City of Denpasar

Cited by 16 publications

References 26 publications

Pendapatan, Pendidikan, Persepsi Kemudahan, dan Sikap sebagai Mediasi terhadap Keputusan Penggunaan Mobile Banking Syari’ah

Pendapatan, Pendidikan, Persepsi Kemudahan, dan Sikap sebagai Mediasi terhadap Keputusan Penggunaan Mobile Banking Syari’ah

Faktor-Faktor Yang Mempengaruhi Peningkatan Loyalitas Pelanggan BLIBLI.COM

The Indirect Effect of Computer Self-Efficacy of E-Commerce Users on Intention to Use

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