The Effect of Leadership on Employee Performance with Total Quality Management (TQM) as a Mediating Variable inIndonesian Petroleum Companies: A Case Study

Abstract

The current system, automation has penetrated into all fields such as data mining, leadership, and others [1]. In this globalization era where competitions are increasing, effective leadership is needed. A company-performancemeasurement method not only based on the results but also the process in order to make a comprehensive measurement. Leadership is an influence, as art or process influences other people, so they struggle towards mutual achievement, voluntarily and passionately [2]. The leadership from management to employees is linked to the level of performance level [3]. In the same line, the success of an institution or company only depends on the employees" performance and leadership. On the part of the employees, their tireless efforts, perseverance, and efficiency, inleading to their desired goals, are the several of the leadership styles [4]. The transformational and transactional leadership are the most distinguished among these styles.

Millennial Employees Perception Of The Influence Of Transformational Leadership On Organizational Performance Through The Implementation Of Total Quality Management (TQM) Empirical Study at PT Asabri (Persero) Branch Offices

“…The results of this study are in accordance with the research Cho, et.al. (2014), (Bouranta, 2020;Wagimin et al, 2019) which states that the effectiveness of the leadership style used can affect the implementation of TQM. The application of transformational leadership at the PT ASABRI (Persero) Branch Office can motivate millennial employees by realizing the importance of work results, encouraging to prioritize the organization over personal interests and positioning their needs over the organization at a higher level.…”

Pengaruh Digital Leadership, Total Quality Management, dan Knowledge Management terhadap Sustainability Management pada Perusahaan di DKI Jakarta

“…Studi empiris terdahulu yang dilakukan dengan menggunakan metode kuesioner sebagai metode pengumpulan data yang disebarkan pada pegawai pada 250 pegawai pada industri migas di Balikpapan Indonesia menemukan bahwa terdapat pengaruh yang positif antara kepemimpinan dengan total quality management (Wagimin et al, 2019). H2: Digital Leadership secara signifikan mempengaruhi Total Quality Management Digital leadership juga dapat didefinisikan sebagai sebuah pendekatan yang cepat, kooperatif dan juga yang berorientasi pada kerjasama tim dengan memiliki fokus yang kuat pada inovasi dimana seorang pemimpin yang berorientasi digital ini memiliki kemampuan untuk menerapkan metode dan instrumen yang baru sehingga dapat menciptakan sebuah solusi dari masalah yang kompleks dan juga untuk menjaga keberlangsungan bisnisnya (Oberer & Erkollar, 2018).…”

Analysis on the Total Quality Management (Tqm) Practices Towards Business Performance; A Case Study

“…Samples size also important in SEM modeling. The bigger sample size is the better for SEM modeling (Arbuckle, 2013;Wagimin et al 2019). To accomplish this, the research used 250 respondents involved in data collection with 100% response rate.…”

“…After the text edit has been completed, the paper is ready for the template. Duplicate the template file by using the Save As command, and use the naming convention prescribed by your conference for the name of your Focus on customers (X1.1) (Wagimin et al 2019;Tjiptono and Diana, 2003); Obsession with quality (X1.2) Kumar., 2011;Prajogo and Sohal, 2006;del Alonso-Almeida., 2015;Jaca and Psomas, 2015;Parvadavardini., 2016) Scientific approach (X1. Return on investment (ROI) (Y1.1) (Syamsuddin, 1992;Lamb., 2001;Richard et al 2009;Delić set al 2014;Jaca and Psomas, 2015;Parvadavardini., 2016;Kannan and Tan, 2005;Kafetzopoulos., 2015) Market share (Y1.…”

“…Recent studies have shown that TQM positively influences the performance of manufacturing companies (Sahoo and Yadav, 2018) and services in India (Singh et al 2018a). Then, a strong and significant correlation between TQM and company performance (Cetindere., 2015), as well as its positive effect on the performance of company employees (Wagimin et al 2019). Most companies claim the positive relation between the implementation of TQM concept and company performance (Konecny and Thun, 2011);(Al-Dhaafri., 2016); (Sahoo and Yadav, 2017), yet provide not optimal results on its application in some other (Yang et al 2009).…”