The Impact of Organizational Culture Towards Organizational Citizenship Behavior Through Job Satisfaction and Competency Among Online Media Employees

Abstract

<p><em>The objective of this research is to identify whether the organizational culture becomes the correct foundation to increase organizational citizenship behavior with work satisfaction and competency. This research is expected to become a reference for the next research about the impact of organizational culture on organizational citizenship behavior based on work satisfaction and competency. On top of that, this research is expected to provide valuable information so it can become a base study or consideration for a company, especially in the media industry to effectively manage its human resources. Media industry have a unique character because they give freedom to their employee to make them get used to multitasking. Therefore, it needed support from an external factor which is to create a good organizational culture that will create work satisfaction and develop competencies as well as improve OCB behavior among employees. This research is conducted by using questioners with 245 respondents that work in online media from December to January 2020. The data has been analyzed by using Structural Equation Model (SEM). The result of this research shows that there is a relationship between organizational culture the work satisfaction among the employee of the online media industry. Furthermore, there is a relationship between organizational culture towards employee competency in the online media industry and it also shows a relation between work satisfaction towards organizational citizenship behavior in online media industry employees. Lastly, the result also shows a relation between competency towards organization citizenship behavior in online media industry employees. On the other hand, work satisfaction and competency also mediate the relation between organizational culture and organizational citizenship behavior.</em></p>

Predictors of Organizational Commitment and its Impact on Organizational Citizenship Behavior in the Chemical Manufacturing Industry

“…This illustrates that there is a significant influence of organizational culture on organizational citizenship behavior. This is in line with previous research conducted by Na-Nan (2020); Andriyantri and Supartha (2021); Anindita and Bachtiar (2021); Ibrahim et al (2021); Khatri et al (2022);and Sakarina et al (2022). Where a high positive culture in an organization will shape the positive behavior of its employees, considering that an organization that has responsible characteristics will increase organizational citizenship behavior which is reflected in terms of altruism, honesty, sportsmanship, and kindness of its employees.…”

“…The better the organizational culture, the better the OCB that develops in the organization. The research results of Anindita and Bachtiar (2021) and Ibrahim et al (2021) found that to increase OCB in an organization it is necessary to improve organizational culture. This is in accordance with the opinion of Khatri et al (2022) and Sakarina et al (2022) who found that a good organizational culture will also have a good influence on increasing OCB.…”

The Effect of Workplace Empowerment, Quality of Work-Life, Work-Life Balance, Organizational Citizenship Behavior on Job Satisfaction

“…Satisfied employees with a job will help other employees in achieving the expected performance. It makes employees tend to be involved in organizational citizenship behavior (Anindita & Bachtiar, 2021). When employees have good behavior in the organization, it will make employees more satisfied with the conditions in which they work (Pio & Tampi, 2018).…”

Influence Of Organizational Citizenship Behavior To Employee Performance With Employee Competences And Job Satisfaction As Predictors

“…The same is obtained from research Dewanti & Moko (2020) with honorary teacher respondents in Kediri. Likewise, research conducted by Anindita & Bachtiar (2021) with respondents to online media works. Other research was conducted by Widodo et al (2021) where with respondents PLN Employees Mahakam Plant get results that are not much different.…”