The Influence of Organizational Citizenship Behavior (OCB) and Quality of Work Life (QWL) on Employee Performance at PT. Milan Ecowood Indonesia in Tangerang

Abstract

The purpose of this study includes to determine the partial effect of Organizational Citizenship Behavior (OCB) on the performance of employees at PT. Milan Ecowood Indonesia in Tangerang, to determine the partial effect of Quality Of Work Life (QWL) on employee performance at PT. Milan Ecowood Indonesia in Tangerang and to determine the simultaneous influence of Organizational Citizenship Behavior (OCB) and Quality Of Work Life (QWL) on employee performance at PT. Milan Ecowood Indonesia in Tangerang. The stages of this research method are gradually adjusted to the level of the author's needs, starting with an introduction in the form of writing a research title proposal, seminar proposal, improving the proposal, making research instruments, collecting primary and secondary data, processing data that has been obtained by the author. and preparation of research reports. The methods used are Validity, Reliability, Classical Assumptions, Hypotheses, Multiple Regression Analysis and Coefficient of Determination. This analysis test uses SPSS version 20. Partial research results OCB has an effect on employee performance and QWL also affects employee performance.

The Influence of Leader-Member Exchange, Quality Work Life, and Resilience on Employee Performance Through Organizational Citizenship Behavior and Employee Well-Being Case Study: in a Real Estate Company Special Region of Yogyakarta

“…This shows that employee welfare in a good work environment can help increase their productivity and performance. Thus, company management needs to pay attention not only to the Quality of work but also to other factors such as Organizational Citizenship Behavior and Employee Well-Being to improve overall employee performance.Quality of Work-Life does not have a significant effect on employee performance and this is in line with the research results ofInceng et al (2019),Rubel & Kee (2014), andSugiyono & Fitria (2022) but contrary to the results of research by Mayasari(Mayasari 2019),Kharisma et al (2022),Rai & Tripathi (2015),Suyantiningsih et al (2021), andThakur &Sharma (2019). According to(Shah et al 2024), Quality of Work-Life is the level to which The Influence of Leader-Member Exchange, Quality Work Life, and Resilience on Employee Performance Through Organizational Citizenship Behavior and Employee Well-Being Case Study: in a Real Estate Company Special Region of Yogyakarta ___________________________________________________________________________ members of a work organization can meet important personal needs through their experiences in the organization.…”