2017 5th International Conference on Cyber and IT Service Management (CITSM) 2017
DOI: 10.1109/citsm.2017.8089282
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The psychometric and interpretative analyses for assessing the end-user computing satisfaction questionnaire

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Cited by 17 publications
(9 citation statements)
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“…This study was performed across its eight gradual stages, from the literature study in the first step into the report writing in the last one. Sequentially, the researchers then analyzed the processed data by using the PLS-SEM method with the SmartPLS 2.0 statistic software [16,[24][25][26][27][28][29]. In the descriptive part of the analysis stage, the researchers analyzed the demographic data by using the Microsoft Excel 2007 in order to look the dissemination of the collected data.…”
Section: Methodsmentioning
confidence: 99%
“…This study was performed across its eight gradual stages, from the literature study in the first step into the report writing in the last one. Sequentially, the researchers then analyzed the processed data by using the PLS-SEM method with the SmartPLS 2.0 statistic software [16,[24][25][26][27][28][29]. In the descriptive part of the analysis stage, the researchers analyzed the demographic data by using the Microsoft Excel 2007 in order to look the dissemination of the collected data.…”
Section: Methodsmentioning
confidence: 99%
“…Activity updating a questionnaire is a common activity carried out in research based on responsiveness and understanding of the respondents [1,2]. Updating the questionnaire was carried out by testing the questionnaire [1,3] which was important as an instrument to increase the sharpness of knowledge of an indicator in the model being tested.…”
Section: Introductionmentioning
confidence: 99%
“…The activities of these analyzes may be very familiar to expert researchers, but they are not easy for beginner researchers. Therefore, using serial PLS-SEM analysis then the interpretative analysis may still be expected [1,2]. In addition, the interpretative analysis may have been used by researchers in various practical surveys, but the use of the second serial analysis of this data has not been clearly identified in various literature.…”
Section: Introductionmentioning
confidence: 99%
“…The Information system has been narrowly defined in terms of databases [2]. This definition focuses on data requirements and the mechanism to store, organize, process, and analyze data [3][4][5][6][7][8][9][10][11][12][13][14][15]. An alternative definition takes on a broad perspective to encompass all components of the system, such as data, software and hardware, people, methods, and procedures [16].…”
Section: Introductionmentioning
confidence: 99%
“…Research in science and engineering often involves using controllable and/or easy-to-measure variables (factors) to explain, regulate, or predict the behavior of other variables (responses) [24]. According to past literature study, some researchers used PLS [12,[25][26][27][28][29][30][31][32][33] method for the analysis. Structural Equation Modeling [34] is one of the current methods used to cover the existing weaknesses of the regression method.…”
Section: Introductionmentioning
confidence: 99%