Towards sustainable production and consumption: A literature review and conceptual framework for the service sector

Welford, Richard; Young, William; Ytterhus, Bjarne

doi:10.1002/(sici)1099-0925(199803)5:1<38::aid-ema78>3.0.co;2-k

Cited by 38 publications

(40 citation statements)

References 7 publications

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“…In general, services have a close proximity between buyer and seller, so it may be easier to assess impacts in services, where the originator has more control over the use of a service than over the use of a good and also usually production and consumption generally coincide (Welford et al, 1998). Being the public sector mostly a service's provider, the quality of a service reflects decision-making pressures and the maintenance or improvement of governance's credibility (Montesinos and Brusca, 2009).…”

Section: Sustainability Labels Assessment and Communication In Localmentioning

confidence: 99%

Defining criteria and indicators for a sustainability label of local public services

Domingues

Pires

Caeiro

et al. 2015

Ecological Indicators

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a b s t r a c tThe assessment of sustainability of public services is an important issue, especially at local level, taken into account the central role of local governments as a major public employer and provider of a diversity of services. Local governments are close to citizens and are moving faster than other public sector levels with regard to the integration of sustainability principles in their operations and strategies. A sustainability label to communicate public service performance enables to disclose information directly to service users. However, there is a dearth of research about labels addressing specific sustainability criteria for local services. The main aim of this research was the development of a conceptual framework to define a sustainability label, as a tool to assess and communicate sustainability of local public services. The approach was developed taking into account criteria of the European Union Ecolabel and indicators of the Global Reporting Initiative guidelines. The ecolabel is a relatively well-known voluntary instrument in Europe and has the potential for application in public service activities and operations, but only assess the environmental component of sustainability. The Global Reporting Initiative, in particular the Sector Supplement for Public Agencies, was then used to integrate the other sustainability components. Thirtysix (36) criteria and respective indicators were adapted for the proposed sustainability label conceptual framework. A Portuguese local public service was used as an exploratory case study to test the proposed conceptual model into practice. The overall results demonstrate that few criteria were accomplished in this local public service, stressing that new practices and public policies need to be adopted to invert the current trend, especially through the application of assessment systems. This exploratory case study research has shown how useful can be a sustainability label to support local governments in evaluating and communicating the sustainability performance of their public services. This case could drive and support other government levels, including central and regional public administration, in adopting and exploring public service labels and their associated performance approaches.

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Section: Sustainability Labels Assessment and Communication In Localmentioning

confidence: 99%

Defining criteria and indicators for a sustainability label of local public services

Domingues

Pires

Caeiro

et al. 2015

Ecological Indicators

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“…Callens and Tyteca (1999) Contribute to the methodology of indicators that allow for the assessment of business participation into sustainable development. Welford et al (1998) Contribute to the debate over useful frameworks and measurement systems and analyze the literature on sustainable development frameworks. Ownership of certifi cation Robert et al (2002).…”

Section: Review Of Sustainability Indicators and Selection Criteriamentioning

confidence: 99%

“…Establishing new employment opportunities Halme et al (2006), Keeble et al (2003), Seuring et al (2003), Welford et al (1998), Choi and Sirakaya (2006) In the fi rst and second steps of the guideline, the indicator pools and selection criterion sets are established using the existing literature. In the third step, an analytic hierarchy process (AHP)/weighted additive model (WAM)-based table is developed.…”

Section: Economic Indicators Papersmentioning

confidence: 99%

Sustainability in the Turkish retailing industry

Erol

Çakar

Erel

et al. 2008

Sustainable Development

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Retailing is a diverse and dynamic industry offering a wide range of goods and services to consumers.There is also an increasing recognition that this corporate retail power is the driving force for the whole of the supply chain. Due to these facts, it is argued that retailing companies have a huge potential to impact on sustainability performance of national economies. In order to materialize this potential, performance in sustainability should be assessed, and evaluating sustainability performance of an industry requires developing a system of performance evaluation framework. In the context of sustainable development, selecting proper sustainability indicators are one of the most crucial steps to fulfi ll performance evaluations. Since there has been no attempt to develop proper sustainability indicators in retailing industry, this paper aims to select appropriate indicators for future evaluation of industrial sustainability performance for grocery retailing in terms of three sustainability aspects: social, environmental and economic. To this end, (1) a comprehensive analysis of the existing literature was done, (2) and Analytic Hierarchy Process/ Weighted Additive model-based table was developed to rank the indicators for each aspect, (3) the input for the tables was obtained from rapidly growing grocery retailing industry in Turkey by conducting surveys, and (4) using the average values of the tables, sustainability indicators for each aspect were ranked and the most appropriate ones were selected.

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“…Karena rantai pasokan merupakan suatu sistem yang integratif, maka diperlukan pembahasan yang menyeluruh terhadap seluruh komponen yang terlibat dalam rantai pasokan dengan mempertimbangkan permintaan dan penawaran (Welford et al (1997). Dengan pertimbangan ini, maka dalam penerapan rantai pasokan ramah lingkungan tidak hanya saja mempertimbangkan proses yang terjadi di dalam perusahaan, tetapi juga yang terjadi di luar perusahaan.…”

Section: Pendahuluanunclassified

Faktor Pendorong Dan Penghambat Rantai Pasokan Ramah Lingkungan: Literatur Review

Priyono¹

2008

jsb

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PENDAHULUANIsu rantai pasokan ramah lingkungan dipandang kritis bagi kesuksesan implementasi ekosistem industrial dan ekologi industrial (industrial ecosystem and industrial ecology). Limbah dan emisi yang dikeluarkan oleh rantai pasokan telah menjadi sumber utama maslaah lingkungan termasuk diantaranya pemanasan global dan hujan asam (Bloemhof-Ruward et al., 1995). Perusahaan memiliki beragam alasan untuk menerapkan rantai pasokan ramah lingkungan, mulai dari sekedar kebijakan yang bersifat reaktif hingga pendekatan yang bersifat proaktif untuk mendapatkan keunggulan kompetitif. Dari sudut pandang organisasi ramah lingkungan, sangat penting untuk memahami situasi dan isu apa saja yang muncul dalam bidang manajemen ramah lingkungan ini.Karena rantai pasokan merupakan suatu sistem yang integratif, maka diperlukan pembahasan yang menyeluruh terhadap seluruh komponen yang terlibat dalam rantai pasokan dengan mempertimbangkan permintaan dan penawaran (Welford et al. (1997). Dengan pertimbangan ini, maka dalam penerapan rantai pasokan ramah lingkungan tidak hanya saja mempertimbangkan proses yang terjadi di dalam perusahaan, tetapi juga yang terjadi di luar perusahaan. Secara kesuluruhan, komponen rantai pasokan ini adalah fungsi pembelian, inbound logistic, produksi, distribusi yang meliputi outbound logistic dan pemasaran, dan reverse logistic. Mayoritas perusahaan masih memfokuskan dirinya pada aktifitasaktifitas yang berada dalam perusahaan, yaitu purchasing, in-bound logistic, dan produksi. Hal ini dapat dimengerti meng-

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Towards sustainable production and consumption: A literature review and conceptual framework for the service sector

Cited by 38 publications

References 7 publications

Defining criteria and indicators for a sustainability label of local public services

Defining criteria and indicators for a sustainability label of local public services

Sustainability in the Turkish retailing industry

Faktor Pendorong Dan Penghambat Rantai Pasokan Ramah Lingkungan: Literatur Review

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