Transparency in product design: investigating design intentions and consumers’ interpretations

Cheng, Peiyao; Mugge, Ruth; Bont, Cees de

doi:10.1080/09544828.2018.1515426

Cited by 9 publications

(3 citation statements)

References 36 publications

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“…Moreover, designers mentioned that using transparent or translucent materials is another way to achieve 'complexity in simplicity'. This finding is supported by prior research on transparency (Cheng et al, 2018). Exposing technical details underneath the product's surface increases the visual complexity and communicates additional information concerning the product functionality, which can facilitate consumers' comprehension while maintaining the overall simplicity.…”

Section: Resultssupporting

confidence: 63%

'Complexity in simplicity': the effects of visual complexity on consumers' comprehension of product innovations

Cheng

Mugge²,

Bont

2020

JDR

Self Cite

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Designers are frequently involved in embodying product innovations. It is challenging to embody really new products (RNPs) because consumers often have difficulty comprehending them. This study explores the value of visual complexity for designing RNPs. In study 1, an experiment was conducted (n = 77) to test the effects of visual complexity on consumers' comprehension of incrementally new products (INPs) and RNPs. The results revealed different effects for INPs and RNPs. Specifically, a more complex appearance triggers congruence with the functions of a RNP, which facilitates consumers' comprehension. For INPs, no effects for visual complexity were found. Based on the positive effect of visual simplicity on consumers' aesthetic response to product design, the design strategy 'complexity in simplicity' is proposed. In study 2, we asked experienced designers (n = 6) to apply this design strategy. Results showed that they can design RNPs using the 'complexity in simplicity' and possible ways to achieve this are explained.

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Section: Resultssupporting

confidence: 63%

'Complexity in simplicity': the effects of visual complexity on consumers' comprehension of product innovations

Cheng

Mugge²,

Bont

2020

JDR

Self Cite

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“…We used the response surface method to optimize the length and rigidity of the guide wire. The response surface is a popular method to clarify the relationship between objective functions and design factors (Cheng, Mugge and de Bont, 2018;Hu et al, 2018;Ramos Barbero, Melgosa Pedrosa and Castrillo Peña, 2018;Abi Akle, Yannou and Minel, 2019;Belkadi et al, 2019;Benavides and Lara-Rapp, 2019;Paparistodimou et al, 2019;W. Li et al, 2019;Wang et al, 2019;Stylidis, Wickman and Söderberg, 2020).…”

Section: Optimizationmentioning

confidence: 99%

Bi-rigid guide wire enables endoscope insertion into winding small gas pipelines

Miura¹,

Nakagami

Parque

et al. 2020

Mechanical Engineering Journal

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Bi-rigid guide wire enables endoscope insertion into winding small gas pipelines 1. Introduction Pipelines are indispensable for supplying resources to cities and homes (Takeshima and Takayama, 2018; Y. Li et al., 2019). In Japan, the underground gas pipeline extends for more than 1.5 billion km (Gas Pipe Overview, 2018). Generally, gas is sent through main pipes under the public road and branches into external gas pipes at residential sites (Fig. 1). The main pipes are of size "50A" (diameter: 52.9 mm), whereas the external gas pipes are of size "25A" (diameter: 27.6 mm) (Gas Pipe Overview, 2018). External gas pipes have four sets of two turns consisting of a bend and an elbow (Gas Pipe Overview, 2018). The total length of an external pipe is about 7.0 m. Because these pipes are installed underground, they are not being maintained. Therefore, corrosion often appears inside the pipes as they age (Cole and Marney, 2012). The most widespread method of inspecting the interior of a gas pipe is visual inspection using an endoscope. One example is using a flexible microscope, as shown in Fig. 2. The operator uses the hand console to manipulate the tip with the microscope camera. However, it is impossible to insert a microscope into a buried pipe because the microscope buckles and stops in the pipe. Thus, when an accident occurs at an external gas pipeline, the buried pipes are dug up randomly until the staff finds the causes. This requires stopping the gas flow and digging up the branch pipe extending from the load (Ogai and Bhattacharya, 2018). The entire process takes more than 1 day, and the gas cannot be used while the pipes are being inspected. Furthermore, digging up and refilling the load has a high cost, which includes personal expenditure and catering (Cole and Marney, 2012).

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“…Moreover, researchers have developed several frameworks and approaches to facilitate positive experiences [8][9][10]. However, it is important to note that these research are too widely applied, which means that there should be different product categories based on different design intentions [11], such as the factors affecting positive user experience in a workspace being different from a leisure space; medical products being different from household products; and educational systems being different from e-commerce systems. Therefore, in contrast to other studies, our research is dedicated to the development of domain-specific methods.…”

Section: Introductionmentioning

confidence: 99%

Positive Experience Design Strategies for IoT Products to Improve User Sustainable Well-Being

Xu,

Wei,

et al. 2023

Sustainability

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Although the advent of the Internet of Things (IoT) technology has benefited the progress of social life, the relentless pursuit of technological advancement cannot definitely lead to a sustainable increase in customer pleasure and happiness. During the design phase, happiness is often overlooked. Therefore, the objectives of this study are as follows: (1) to provide a comprehensive overview of the importance of sustainable happiness for the IoT product design and to propose 15 positive experience design strategies that can improve user happiness; and (2) to apply the 15 design strategies to the IoT product design practice and validate whether they can effectively guide the designers’ work. The research procedure consisted of four steps. First, qualitative data for developing the design strategies was collected through bibliometrics and expert interviews. Second, the propositions of the design strategies were reviewed, analyzed, and constructed using the qualitative research software program NVivo 20. Third, two researchers categorized the 15 strategy concepts into the four directions of positive experience design approaches for the IoT products. Fourth, we conducted a two-week design workshop to validate the feasibility of the design strategies. The results indicate that the 15 design strategies can effectively guide designers to create ideas that prioritize user well-being and allow for creative exploration in various directions. This paper enriches the IoT product design methodology, which can enhance the users’ sustainable pleasure, future goal achievement fulfillment, and social relationship well-being in the IoT era.

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Transparency in product design: investigating design intentions and consumers’ interpretations

Abstract: Shenzhen. Her research focuses on investigating the influences of product appearance on consumer response. She has presented her works in several international conferences and published her work in Design Studies.

Cited by 9 publications

References 36 publications

'Complexity in simplicity': the effects of visual complexity on consumers' comprehension of product innovations

'Complexity in simplicity': the effects of visual complexity on consumers' comprehension of product innovations

Bi-rigid guide wire enables endoscope insertion into winding small gas pipelines

Positive Experience Design Strategies for IoT Products to Improve User Sustainable Well-Being

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