2015
DOI: 10.7603/s40690-015-0013-9
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Traveler’s idle time and the value chain at airports

Abstract: There is a high growth in the air

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Cited by 3 publications
(3 citation statements)
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References 15 publications
(9 reference statements)
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“…The development is driven by innovation utilizing advanced business models, customer segmentation and new technologies (Franke, 2007). The competition among airports is a common driver of innovation (Huang & Kaewmee, 2011) that airports made innovation part of their business strategies recently (Ucler & Martin-Domingo, 2015).…”
Section: Background Of Literaturementioning
confidence: 99%
See 1 more Smart Citation
“…The development is driven by innovation utilizing advanced business models, customer segmentation and new technologies (Franke, 2007). The competition among airports is a common driver of innovation (Huang & Kaewmee, 2011) that airports made innovation part of their business strategies recently (Ucler & Martin-Domingo, 2015).…”
Section: Background Of Literaturementioning
confidence: 99%
“…Furthermore, there are enhancements in design, training, border control, self-service technologies such as check-in and baggage handling, radio frequency identification (RFID), security (Gil et al, 2012;Chen et al, 2015;Negri et al, 2019), and sustainability telepresence systems in order to reduce time for drop-off/ pick-up and improve transportation (Ryley et al, 2013), which can be categorized as both incremental and partially radical innovations. Aside from these, the interconnection of the duty free chain in distinct locations (Ucler & Martin-Domingo, 2015), and smart airport design (Elliott & Radford, 2015) are examples of radical innovation utilizing ICT improvements. As stated before, these studies did not deal with disruptive innovation solely.…”
Section: Review Articlementioning
confidence: 99%
“…Numerous international airports worldwide allow passengers and visitors to find a variety of restaurants and food outlets, and passengers with a valid boarding pass can also make purchases from a range of items available at duty-free stores inside the security area [1]. Aviation industry ground crew members and franchise staff are, therefore, engaged in various roles at airports, such as operating the information desks, check-in desks, and boarding desks, the security checkpoints, shops, and restaurants.…”
Section: Introductionmentioning
confidence: 99%