Efforts to increase student satisfaction as higher education customers need to be made, since student satisfaction is related to the university quality. This research aimed to study the model of student satisfaction as university customers by using survey method. The sample was determined to be 208 people who were obtained by proportional random sampling. The instrument used was a questionnaire with questions of total student quality, quality of lecturer service, and student satisfaction as higher education customers, with the reliability coefficients of 0.82, 0.84, and 0.86, respectively. Moreover, SEM analysis techniques using AMOS tools were conducted. Based on the results of the confirmatory factor analysis, Several points have been obtained, such as: (1) personal leadership is the strongest indicator (69.38%) to form the total quality student variable, (2) responsiveness is the strongest indicator (81.90%) to form the quality of lecturer service variable, and (3) satisfaction is the strongest indicator (78.49%) to form the student satisfaction as university customers variable. Furthermore, the analysis result found that the total personal quality of students had no significant effect on the testing of student satisfaction variables as university customers, However, the service quality variable had a positive effect on the student satisfaction. The results of this study will strengthen the student satisfaction model in higher education management and contribute to the education management science.

Abstract---This research problem is caused by the low interest of students in following discrete mathematics lectures. The purpose of this study is to determine the use of learning methods with the provision of rewards in improving student self-efficacy. The population of this study is the second semester students STMIK Royal Kisaran which amounted to 512 people. The sample was obtained by using cluster random sampling method. The sample of research is four classes from 13 existing classes. Implementation of this research by giving rewards and ranking to students who are able to complete the given problem. Technique of collecting data by using test and questionnaire which given to student which become sample. Research data show that by applying this method of learning can improve self efficacy in following lectures on discrete mathematics courses.

Abstrak: Tujuan penelitian ini adalah: (1) menghasilkan media pembelajaran shalat fardu berbasis Macromedia, (2) mengetahui apakah penggunaan media pembelajaran shalat fardu berbasis pembelajaran interaktif dapat meningkatkan hasil belajar agama islam siswa. Penelitian pengembangan yang menggunakan model pengembangan Borg dan Gall yang dipadu dengan rancangan pembelajaran model Dick and Carey. Hasil penelitian menunjukkan (1) uji ahli materi mata pelajaran Agama Islam berada pada kualifikasi sangat baik (91,33 %), (2) uji ahli desain pembelajaran berada pada kualifikasi sangat baik (91,33% %), (3) uji ahli ahli media/desain grafis  pembelajaran berada pada kualifikasi sangat baik (91,43 %), (4) uji coba perorangan berada pada kualifikasi sangat baik (94.82 %), uji coba kelompok berada pada kualifikasi sangat baik (89,88 %), uji coba lapangan berada pada kualifikasi sangat baik (89,68 %). Hasil uji efektifitas menunukkan bahwa data t hitung = 16,32 t tabel0,05 (2,49) = 1,67  maka t hitung  (16,32)  > t tabel  (1,67 ) untuk taraf signifikansi (α=0,05) atau dengan kata lain Ha diterima dan Ho ditolak, efektifitas penggunaan media pembelajaran sebesar  85,00 %, tanpa media yaitu 75,90 %. Data ini membuktikan bahwa penggunaan media pembelajaran interaktif shalat fardhu lebih efektif dalam meningkatkan hasil belajar siswa dari pada tanpa menggunakan media pembelajaran interaktif. Kata Kunci: media pembelajaran interaktif, pelajaran agama islam, shalat fardu Abstract: The purpose of this study are: (1) to produce Macromedia based fardu prayer learning media, (2) to find out whether the use of fardu prayer learning media based on interactive learning can improve students' Islamic religious learning outcomes. Development research using the Borg and Gall development model combined with the Dick and Carey model learning design. The results showed (1) the material expert test of Islamic subjects was in very good qualification (91.33%), (2) the learning design expert test was in very good qualification (91.33%), (3) expert test learning media / graphic design experts are in very good qualifications (91.43%), (4) individual trials are in very good qualifications (94.82%), group trials are in very good qualifications (89.88%), test the field try is in very good qualification (89.68%). The effectiveness test results show that the data t count = 16.32 t table 0.05 (2.49) = 1.67 then t count (16.32)> t table (1.67) for the significance level (α = 0.05 ) or in other words Ha is accepted and Ho is rejected, the effectiveness of the use of learning media is 85.00%, without media that is 75.90%. This data proves that the use of interactive learning media fardhu prayer is more effective in improving student learning outcomes than without using interactive learning media. Keywords: interactive learning media, Islamic religious studies, fard prayer

Abstrak: Tujuan penelitian ini untuk: (1) menghasilkan media pembelajaran interaktif layak digunakan, mudah dipelajari siswa dan dipakai untuk pembelajaran individual, (2) untuk mengetahui keefektifan media pembelajaran interaktif pada mata pelajaran mesin konversi energi. Jenis penelitian pengembangan model Borg and Gall dan model desain pembelajaran Dick dan Carey. Model ini meliputi enam tahapan, yakni: studi literatur, perencanaan atau desain pengembangan, pengembangan produk, validasi ahli, uji coba, revisi, produk akhir. Hasil pengujian hipotesis membuktikan bahwa terdapat perbedaan yang signifikan antara hasil belajar siswa yang dibelajarkan dengan menggunakan media pembelajaran interaktif dengan hasil belajar siswa yang dibelajarkan dengan menggunakan media pembelajaran power point. Hal ini ditunjukkan dengan hasil pengolahan data diperoleh thitung = 3,328 pada taraf signifikansi α = 0.05 dengan dk 56 diperoleh ttabel = 1.67, sehingga thitung> ttabel, efektifitas penggunaan media pembelajaran interaktif = 80.46%. Hasil belajar kelompok siswa yang dibelajarkan dengan menggunakan media pembelajaran interaktif sebesar 80,46% lebih tinggi dari kelompok siswa yang dibelajarkan dengan menggunakan media pembelajaran power point sebesar 71.72%. kelompok siswa yang dibelajarkan dengan menggunakan media pembelajaran power point sebesar 71.84%. Kata Kunci: media pembelajaran interaktif, mesin konversi energi, teknik otomotif Abstract: The purpose of this study is to: (1) produce interactive learning media worthy of use, easy to learn for students and used for individual learning, (2) to determine the effectiveness of interactive learning media on energy conversion engine subjects. The type of research is the development of the Borg and Gall models and the learning design models of Dick and Carey. This model includes six stages, namely: literature study, planning or design development, product development, expert validation, trial, revision, final product. The results of hypothesis testing prove that there is a significant difference between the learning outcomes of students who are taught using interactive learning media and student learning outcomes learned by using power point learning media. This is indicated by the results of data processing obtained thitung = 3.328 at the significance level α = 0.05 with dk 56 obtained t table = 1.67, so that tcount> t table, the effectiveness of using interactive learning media = 80.46%. The group learning outcomes of students who were taught using interactive learning media amounted to 80.46% higher than the group of students who were taught using power point learning media at 71.72%. the group of students studied using power point learning media at 71.84%. Keywords: interactive learning media, energy conversion machines, automotive techniques

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