<p><em><strong>During the Covid-19 pandemic, the Liaison Bureau of Lampung Province in Jakarta implemented WFH for some employees on a rotating basis due to the reduced number of people in the workspace. Of course, this will make the organizational climate not controlled directly, and employees need servant leadership so that their performance is achieved correctly. This influences the effectiveness and performance of the corporation's goal corporation withinside the future. The overall populace Liaison Bureau of Lampung Province in Jakarta turned 124 people. The estimation version used saturated sampling, so the variety of samples used on this look turned into seventy-four respondents (Civil Servants). Quantitative evaluation techniques have been utilized by using SEM analysis software and SmartPLS 3.3 software. The impacts demonstrated that organizational climate had a positive and insignificant influence on job satisfaction, servant leadership had a positive and significant on job satisfaction, the organizational climate had a positive and significant on employee performance, servant leadership had a negative and significant on employee performance, job satisfaction had a positive and significant on employee performance, job satisfaction can mediate the influence of organizational climate on employee performance had a positive and significant, and job satisfaction is not able to mediate the influence of servant leadership on employee performance.</strong></em></p><p><strong>Keywords: Organizational climate, servant leadership, job satisfaction, employee performance</strong></p>

This study aims to determine the direct effect of perceived ease of use, perceived risk and E-WOM on trust and purchase intention, and also to determine the indirect effect of perceived ease of use, perceived risk and E-WOM on purchase intention which is mediated by trust. The population in this study were all shopee users in West Jakarta with a sample of 260 respondents. The method used in this research was quantitative analysis with SEM analysis assisted with SmartPLS 3.0 tool. The results of this study indicated that perceived ease of use had no significant effect on trust, perceived risk had no significant effect on trust, E-WOM had a positive and significant effect on trust, perceived ease of use had a positive and significant effect on purchase intention, perceived risk did not have significant effect on purchase intention, E-WOM had a positive and significant effect on purchase intention, trust had a positive and significant effect on purchase intention, thus trust could not mediate the effect of perceived ease of use on purchase intention, trust could not mediate the effect of perceived risk on purchase intention, and trust could mediate the effect of E-WOM on purchase intention.

The COVID-19 pandemic has made sectors experienced a decline in many businesses engaged in transportation services, especially aviation. Since lockdown was implemented, the Government has tightened entry rules in Indonesian territory by including a COVID-19 free certificate using the rapid test/PCR. The population in this study were all Citilink Airlines consumers in West Jakarta and 280 respondents as samples. This study was different from previous research by using different variables and models in this study. The method used in this study was quantitative analysis with SEM analysis tools and Smart PLS 3.3 tools. The results in this study indicated that price perception, service convenience, and service quality had a positive and significant effect on consumer satisfaction. Brand equity had no positive and significant effect on consumer satisfaction. Price perception on purchasing decisions had a negative and significant effect. Meanwhile, service convenience, service quality, and brand equity on purchasing decisions hada positive and significant effects.

An organization consists of a group of people who are formally assigned roles to work together to achieve organizational goals. Meanwhile, a manager is a person who is given the responsibility to achieve corporate goals by making various efforts for human existence in the organization. Therefore, given the importance of the human role in today's competitive environment, it is not surprising that the position of employees as human capital is the most important factor as a crucial component of the development of an organization. The objective of this article review analysis is to discover the factors that can influence employees' intention to leave. The method of this analysis is the qualitative method, in which the literature of previous articles up to 21 articles is reviewed. The results show that career advancement, organizational fairness and organizational trust. These findings can provide a reference for business leaders to identify factors that may influence turnover intention

<p><strong><em>This study aims to determine whether MSMEs' intentions to adopt e-wallets are influenced by perceived ease of use, perceived risk, and promotion. Naturally, the findings of this study should be considered by MSMEs actors in their decision to adopt e-wallets and switch to digital payment methods because MSMEs must be able to adapt to conditions both during and after the pandemic by utilizing E-Wallet as a method of payment. This study relied on quantitative descriptive research to develop its concept, and previous studies carried out the research. The data that will be managed with the help of the Smart PLS tool will be distributed to a total of 250 respondent populations in the Jabodetabek area. The results of this study state that perceived ease of use and perceived risk have a positive and significant effect on the intention to adopt an e-wallet. In contrast, the promotion does not affect the intention to adopt an e-wallet. From the results of this study, it can be a consideration for MSME players to switch to digital and expand payment facilities with e-wallets that are easy to use and low risk so that consumers feel comfortable making payments.</em></strong></p><p><strong><em> </em></strong></p><strong>Keywords: E-Wallet, Intention to Adopt, Perceived Ease of Use, Perceived Risk, Promotion, MSMEs</strong><p> </p>