The development of science and technology in this era is increasingly rapid, it encourages the government to make changes and innovations to realize good governance, one of which is in terms of public services. One form of public service in Indonesia is land. The Ministry of Agrarian Affairs and Spatial Planning / National Land Agency as a government agency responsible for land affairs make innovations through the West Kotawaringin Regency Land Office as a tangible manifestation of good governance in land services namely online certificate checking services to provide services that facilitate the community. The purpose of this study is to analyze how the implementation of the online certificate checking service innovation and what factors influence it. This type of research used in this research is descriptive research with a qualitative approach. The results showed that the innovation of online certificate checking services improved the performance of the West Kotawaringin Regency Land Office, which was faster, more precise, transparent and accountable in providing services to applicants. Internal factors that influence are vision and strategy, human resources, organizational structure and organizational culture. External factors that influence are technology, government policies and natural conditions.

This study aims to analyze the collaboration process between stakeholders in landslide disaster management in Gajahmungkur District, Semarang City. Collaboration between stakeholders aims to build commitment, understanding, and responsibility in increasing the effectiveness of disaster management which is analyzed through the concept of collaborative governance by Ansell & Gash (2007). Based on a descriptive qualitative research approach, this research was conducted in the city of Semarang, precisely in the district of Gajahmungkur Kecamatan. Data collection was carried out by interview and documentation techniques. Data analysis is based on four indicators of collaborative governance including: initial conditions, institutional design, facilitative leadership, to the collaborative process. The results of this study indicate that there are three stakeholders involved in the collaboration, namely local government, community groups, and also the private sector, however, in the process the coordination carried out by the three stakeholders is not effective enough, thus hindering disaster management activities. As a result of this lack of coordination, the landslide disaster in Semarang City has not been handled properly. Based on the results of the study, it can be concluded that the collaborative process carried out in landslide disaster management in Semarang City has not run optimally due to lack of coordination and lack of participation from other stakeholders outside the government sector, causing landslides to still occur frequently.

Actor network is a collaboration that emphasizes the relationship or interaction between actors involved in a particular public affair to make the public affairs successful, it is very dependent on coordination between actors in finding a middle way to achieve common goals. The network of actors is very important and urgent in accelerating the implementation of the land registration acceleration program at the National Land Agency of Semarang City. Based on the Actor Network Theory (ANT) theory proposed by Bruno Latour in 1987, it has been used in various fields of knowledge, including the social field, with the concept of consensus building which was initiated where stakeholders interact, negotiate and have tolerance as the basis and used in this study to describe the model. network of actors in accelerating land registration as a form of public service. This study aims to identify and analyze the role of actors, as well as the network model of actors in the complete systematic land registration acceleration program in the city of Semarang. This study uses a qualitative descriptive method and the key instrument is the researcher (the researcher is the key informant). The results of this study indicate that the Semarang City Land Office is the main actor and acts as a mouthpiece for implementing policies, facilitators and coordinators. This study examines the development of policies for accelerating land registration in Indonesia in relation to network relationships between actors who influence policies in this field.

The community doesn’t know the benefits and access to information on land value zone maps at the Semarang City Land Office yet, so the sale and purchase transactions that occur still use the Tax Object Selling Value (NJOP) whose value is below the land market price. The information on the prevailing land value zone map is also assessed that there are not in accordance with market prices, thus making the public file a complaint at the Semarang City Land Office. However, the lack of transparency provided made the community less aware of how the complaint procedure was, and the community was not even involved in determining the price on the applicable land value zone map. The purpose of this study was to determine how the management of land value zone map information at the Semarang City Land Office, which is considered to have not been done optimally. The theory used in this study refers to Vane Klasen's public participation and the transparency (policy, easy access, check and balance principle) proposed by Sedarmayanti. This study uses a qualitative approach and the researcher as a key instrument. The results show that the management of land value zone map information at the Semarang City Land Office has not been maximally implemented, that there is still a need to improve the socialization of benefits and the process of complaints about land value zone map information and public participation.

The Indonesian Province of Aceh holds a special autonomy to have a local political party that is expected to promote the people's interests in Aceh. In this sense, the privileged autonomy should have to have a good governance performance. Nevertheless, it has not yet impacted significantly the performance of legislation. After the 2017 local election, two major local political parties dominate Aceh's provincial government, which discord with each other crucially that results in a divided government. This research aims to observe factors that take effect on the performance of legislation in the province of Aceh in the course of 2014 to 2018. This study employs qualitative methods. It reveals that in the legislation process, there is ineffective communication between the provincial government of Aceh and the local parliament (Dewan Perwakilan Rakyat Aceh/DPRA) to legislate a local regulation called qanun. This phenomenon is also triggered by the dispute over the parliament, which is split between two major local political parties. With ineffective communication between the government and the parliament, they did not work optimally to legislate many bills in every one-year term. Divided government leads to the vacuum or unproductivity of elements of the provincial government.