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The project presented is based on the implementation of a web system with a mobile application for the management of work orders in the CC2México Advertising Agency. Which it will allow customers to register, learn about the services offered and set up a customized service (at no cost, for a limited time) and in which they can generate their ODTs by this means. Once the period is over, a company advisor will follow up with the client, offering various plans. It is considered an innovative project due to the incorporation of technology through five modules that streamline the entire management process, guaranteeing the coordination of the actors in the process and the optimization of their activities. For the development, the incremental agile methodology was used, coding with a JavaScript and Ionic framework for the development of hybrid applications. The added value in this project is the integration of a RestFull API software architecture that will allow this application to connect to the rest of the CC2 Mexico corporate ecosystem and to third parties in a secure manner to continue exchanging data.This application will have a positive impact on the company and will allow managers to make the best decisions through relevant consultations.

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This article builds a prototype of an immersive virtual classroom implemented in the I.T.Oaxaca that serves as support to the learning process of the students of Computer Systems Engineering. Without discarding in the future, this advisory platform will be incorporated into other engineering services offered at the institution. The experimental proposal uses the metaverse of Second Life, simulating physical spaces in three dimensions and allowing users (avatars) to interact with each other in order to exchange information and experiences. Despite being in the beta phase of the implementation, interesting indicators and learning expectations have been obtained in the students by associating the knowledge mediated by the interaction between their avatars and the 3D scenography; which immerses the student in a new study adventure with high levels of interactivity, leading it in an informal way to a new learning style.