Urban freight transport is a challenge for Brazilian cities due to the lack of adequate planning for freight flow movement. Public managers also show negligence and a lack of awareness when dealing with urban logistics. Decision-support data on urban freight transport are still scarce, despite being of fundamental value to economic development. With this in mind, this paper presents problems and solutions regarding urban freight transport in Brazilian cities. Data were obtained through a survey conducted in nine cities and analysed by means of descriptive statistics and the successive intervals method. Additionally, a cluster analysis was performed to identify patterns regarding the typical characteristics of each city in order to compare and generalise the perception of retailers regarding problems and solutions at the national level. The results indicate divergent opinions among retailers from different cities, even from cities with similar socioeconomic profiles and urban dynamics. The municipalities which demonstrated the most similarities were (i) Betim and Niteroi, in the Southeast of Brazil; (ii) Palmas and Quixada, in the North and Northeast, respectively; and (iii) Palmas and Caruaru, also in the North and Northeast. The results reinforce the importance of studying the local context and involving stakeholders in the process of planning urban logistics solutions.

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The sustainable development of geo-strategic transport networks plays a key role to meet the current expansion of the demand for commerce and economic growth. In this paper, a new geo-strategic railway network for freight services is designed with the purpose of meeting the needs of current and future demands for freight transport in the state of Santa Catarina, South Brazil. The freight flows of bulk cargo, containers, and refrigerated and liquid cargo observed in 2005 and 2015 and expected for 2023 have been analyzed and assigned to a fully connected railway network. The number of trains to meet all the demands has been identified. The links that would have a minimum number of daily trains running on them have also been identified and analyzed. New assignments are proposed and visualized using GIS. Next, location and technical specifications of specialized intermodal terminals focused on the customers’ and operators’ needs are discussed. The study shows that technological specifications for terminal operations play an important role when dealing with multiple freight types and contribute to better use of the existing infrastructure.

E-consumer behaviour plays a vital role in e-commerce worldwide. This paper addresses the importance of delivery time, delivery fee, and delivery reception, and the influence of delivery fee and reception on e-consumers’ behaviour by analysing the following hypotheses: delivery attributes affect e-shopping behaviour, and delivery attributes affect e-consumers’ behaviour according to their sociodemographic characteristics. Data were obtained from a web-based survey with Brazilian e-consumers, and logistic regression and artificial neural network models were estimated to assess consumer behaviour. We found that delivery fee willingness to pay and privacy are affected by delivery times according to gender. Delivery fees affect the e-consumer according to gender, the habit of purchasing books and leisure products, privacy, promotions, and pricing, and influence the e-shopping decision by age, purchase of electronic products, and promotions. Delivery reception is relevant according to age, income, gender, frequency of e-shopping, privacy, and pricing. Furthermore, delivery fees influence the e-shopping decision by age, purchase of electronic products, and promotions. Finally, delivery fee, willingness-to-pay, and privacy are characteristics influenced by reception on the e-shopping decision. Further analyses would include the dynamic aspects of e-consumer behaviour and the impacts of COVID-19 in the e-consumption patterns and its effects on e-commerce deliveries.

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