Human resource management is the science and art of regulating the relationship and role of the workforce to be effective and efficient in helping the realization of the goals of the company, employees, and society. Human resource management focuses on the problem of human labor which is arranged according to its functions, to be more effective and efficient in realizing the goals of the company, employees, and society. The purpose of this study was to analyze and examine the influence of organizational culture in determining employee performance with motivation as an intervening variable. The population in this study are employees of PTPS Gombengsari in Banyuwangi. The sampling method was determined with a saturated sample. Data analysis and hypothesis testing in this study used the Structural Equation Model – Partial Least Square (PLS-SEM). The results of the direct influence hypothesis test using the Smart PLS 3.0 application, indicate that organizational culture has a significant positive effect on motivation, organizational culture has a significant positive effect on employee performance, motivation has a significant positive effect on employee performance. The results of the indirect influence hypothesis show that the organizational culture variable on employee performance through motivation has a significant positive effect.
The problems faced by entrepreneurs are not only how these entrepreneurs provide services and promote their place of business, but what is no less important is how an entrepreneur can survive or even excel in business competition. The purpose of this study was to analyze and test the effect of product quality and service quality on consumer satisfaction at the Barokah Grocery Store through purchasing decisions. The population in this study were consumers at Barokah Grocery Store. The sampling technique was determined by quota sampling. Data analysis and hypothesis testing in this study used the Structural Equation Model - Partial Least Square (PLS-SEM). The results of the direct influence hypothesis test using the Smart PLS 3.0 application, show that product quality has a significant positive effect on purchasing decisions, service quality has a significant positive effect on purchasing decisions, product quality has a significant positive effect on consumer satisfaction, service quality has no significant effect on consumer satisfaction, decision purchases have a negative effect on consumer satisfaction. The results of the indirect hypothesis test show that product quality on purchasing decisions through consumer satisfaction has a significant negative effect, service quality on purchasing decisions through consumer satisfaction has no significant effect.
This research is motivated by a phenomenon that occurs in Mendahara Ilir Village, Mendahara District, East Tanjung Jabung Regency, that teenagers in this village behave inappropriately such as stealing, drinking, gambling, drugs and smoking, which makes parents and the surrounding community restless. . Then the author relates this phenomenon to the da'wah method carried out by the local da'i, whether his da'wah has had an effect or not. The research method used is descriptive qualitative field research, which describes the da'wah method in overcoming deviant behavior in adolescents. The results of the study show that the da'i method of da'i is the bil oral method and gathers youth in hadroh art groups. Teenagers in the Mendahara Ilir village seem to reduce their deviant activities. A good da'wah method for teenagers can encourage teenagers to do positive activities such as practicing hadrah, teaching hadroh to other friends, actively attending taklim assemblies, actively asking questions, polite in speaking, although not involving all teenagers in this village. However, this method can be said to be quite effective in overcoming deviant behavior in adolescents.
Marketing is a social and executive process in which individuals and groups obtain what they need and want through creating, offering and exchanging products of value with others. The purpose of this study was to analyze and examine the effect of Service quality and Price perception in determining Consumer loyalty with Consumer satisfaction as an intervening variable. The population in this study are consumers of Café Azalea in Situbondo. Sampling method is determined by probability sampling. Data analysis and hypothesis testing in this study using the structural equation model – partial least square (PLS-SEM). The results of the direct influence hypothesis test using the smart PLS 3.0 application, show that Service quality has a significant positive effect on Customer satisfaction, Price perception has a significant positive effect on Consumer satisfaction, Service quality has a significant positive effect on Consumer loyalty, Price perception has a significant positive effect on Consumer loyalty, Consumer satisfaction has a significant positive effect on Consumer loyalty. The results of the indirect influence hypothesis show that the Service quality variable on Consumer loyalty through Customer satisfaction has a significant positive effect, Price perception on Consumer loyalty through Customer satisfaction has a significant positive effect.
The world of increasingly sophisticated technology makes the development of information and communication in the current era of globalization grow very rapidly, this is supported by people who rely heavily on technology in their daily activities. The purpose of this study is to analyze and test the effect of Experiential marketing and Trust on customer satisfaction of Telkomsel Kartu As users on students of the Faculty of Economics and Business, Abdurachman Saleh Situbondo University through buying interest. The sampling technique used was proportional stratified random sampling. Data analysis and hypothesis testing in this study used the Structural Equation Model-Partial Least Square (PLS-SEM). The results of the direct influence hypothesis test using the Smart PLS 3.0 application, indicate that Experiential marketing is not proven to have a significant effect on Customer satisfaction, Experiential marketing has a significant effect on purchase intention, Trust has no significant effect on Customer satisfaction, Trust has a significant effect on buying interest. The results of the indirect effect hypothesis test show that the Experiential marketing variable on Customer satisfaction through buying interest has a significant positive effect, Trust on customer satisfaction through Buying interest has a significant positive effect.
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