A internet vem se tornando para a população uma fonte comum de busca de informações sobre temas ligados à saúde, inclusive sobre o vírus do papiloma humano (HPV). Este artigo apresenta uma avaliação da qualidade da informação sobre o tema HPV disponibilizada em websites sobre saúde e um ranking elaborado com base nos resultados obtidos. Para a avaliação foram aplicados 61 indicadores, divididos entre os critérios de conteúdo, usabilidade e legibilidade. No que se refere ao conteúdo, os websites em questão apresentaram informações sobre exames de diagnóstico, prevenção, tratamento e patologias que podem ser desenvolvidas. Quanto à usabilidade, todos os websites avaliados dispõem de um menu principal e possuem um layout agradável. Os indicadores da legibilidade foram atendidos em sua grande maioria, uma vez que todos os submetidos a essa avaliação apresentaram uso de cores, tamanho e formato de fontes aprazíveis. Observou-se um nível expressivo de qualidade das informações sobre o HPV disponibilizadas nos websites avaliados.

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After the Wars, it was necessary the companies reinvented their process and for this to create a new perspective including products and services. In 1986, Ikujiro Nonaka and Hirotaka Takeuchi received a challenge to describe product development in Japan companies. The result was “The new new product development game”. After that, Nonaka and Takeuchi wrote about their observations in this process and published many articles, presenting in 1994 the Theory of Organizational Knowledge Creation. In this context, the aim of this study is to review the Nonaka and Takeuchi documents, building a timeline and understand the concepts and the future for the Theory of Organizational Knowledge Creation. Firstly, we search the articles from Nonaka in the Scopus database. Secondly, we started reading the article “Dynamic Theory of Organizational Knowledge Creation” published in 1994 for Nonaka. Based on their references we returned for the search results and read the articles. Next, we read the articles published after 1994 and comprehending their link with the Theory of Organizational Knowledge Creation. Although the Theory of Organizational Knowledge Creation is recognized and diffused in the academy and in the organizations that study or implant the Knowledge Management, it is noticed that few authors deepen the knowledge to understand the fundamentals of the theory or, of fundamental reasoning. It is evident the concern of Nonaka and his co-authors to seek facilitators for the modes of knowledge conversion, to facilitate the practical application of the modes of knowledge conversion.

CDD 658.4 Elaborado por Maurício Amormino Júnior-CRB6/2422 O conteúdo dos artigos e seus dados em sua forma, correção e confiabilidade são de responsabilidade exclusiva dos autores. 2019 Permitido o download da obra e o compartilhamento desde que sejam atribuídos créditos aos autores, mas sem a possibilidade de alterá-la de nenhuma forma ou utilizá-la para fins comerciais.

Gaining attention in all nations, the service sector, among other things, guarantees improved standards of living for the population. When it comes to health services, some accreditation and certification models already exist in the hospital environment, encompassing both these aspects. Currently, in Brazil, a certification model for specific Physiotherapy service providing companies exists, which comprises infrastructure, services, and consumer satisfaction aspects. This article aimed to describe this certification process using the IDEF model for modeling processes. Research results show that the IDEF method allows for a high level of process detailing, and that developing a framework for the certification process for Physiotherapy services provides a better understanding and presents a structured description of the process.