The purpose of this article is to provide a theoretical overview of sustainable tourism as a tourism system that focuses on qualitative development, taking into account the quality of life and prosperity of the population, without causing damage in other aspects. The theoretical part deals with sustainable tourism and sustainable development. Based on these facts, it turns out that sustainable tourism is a subgroup of sustainable development. Thus, in this article there are given the differences between these two terms and other terms relevant to our research. It also provides an analysis of tourism development in Kosovo, including statistics on how much the tourism sector is financially supported by the Kosovo Government. Finally, a SWOT analysis of the current state of tourism in Kosovo is presented.
Purpose: This paper aims to provide a theoretical approach to the importance of Human Resource Management. We know that human resources are a functional department within enterprises, and well-done employee performance management is a key element for enterprises' success. Design/Methodology/Approach: This study presents primary data collected through a structured questionnaire addressed to the managers of 50 small and medium enterprises in Kosovo, mainly in the country's largest cities. The questionnaire enabled us to obtain information on how much employee performance affects enterprise productivity and what employee performance appraisal system managers use to know the impact of performance on productivity. Findings: The findings, after analyzing the data, show that organizational productivity depends a lot on employee performance. Also, the most commonly used system to appraisal employee performance in Kosovo enterprises is the control system. Practical Implications: This study provides a clear understanding of human resource management and its importance in the enterprise, always emphasizing that human resources are among the main sources for enterprises' operation. Originality/Value: The research paper is based on the original direct data from the enterprises taken as a research sample, which undoubtedly represents a direct observation of the case in question.
Purpose:The main purpose of this paper is to give an overview regarding the importance of travel and tourism industry, its development and sustainability. Given that the development of this industry contributes to the overall development of the economies of different countries, it is intended to present the importance of sustainable development of the travel and tourism industry in the turnover of foreign visitors in Kosovo. Design/Methodology/Approach: The research is based on secondary data obtained from quarterly reports of hotel statistics published by the Kosovo Agency of Statistics. These data refer to the number of foreign visitors by purpose of trip for which they have taken the initiative to come to Kosovo. Overall, a comparison has been made in the years 2017-2019 and the trend of the number of foreign visitors has been presented. Findings: Trips undertaken for the purpose of visiting friends and relatives are the highest in number. The number of foreign visitors has marked an increasing trend during the years 2017-2019. Reports have shown that foreign visitors entering Kosovo came from different countries, respectively registered during the crossing of border points. The highest figures were recorded by visitors from Serbia,
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